Topics with Label: Troubleshooting

Public Article on NetBackup Appliance Maintenance Releases

Please check out this living document. Welcome all feedback. https://www.veritas.com/support/en_US/article.100049781

NetBackup Appliance 3.3.0.1 Maintenance Release 1 (MR1) is now available

NetBackup Appliance 3.3.0.1 Maintenance Release 1 (MR1) is now available in the Download Center. https://www.veritas.com/content/support/en_US/downloads/update.UPD236988 Please install it *before* installing any other EEB/HotFix. If you install it af...

Late Breaking News and Important Updates about NetBackup Appliances Page

Please note the the following link: https://www.veritas.com/content/support/en_US/article.100038989 This is the *only* page that will provide Late Breaking News and Important Updates about NetBackup Appliances. Every effort will be made to keep this ...

setting email notification from the Netbackup appliance

We are not receiving any emails from Netbackup appliance, when any job fails or completes. Need some support. we get test mails sometime. Regards kannan

No snmp traps sent

Hi all, I have a problem on two installed n5220 regarding SNMP traps. I configured snmp server on web gui and command line, but no snmp traps are sent when power is removed for exemple, but i recevied email and web gui is red ! On the chinfo.txt fil...

Resolved! Upgrade Best Practice

#moved this to your own thread for you# Does anyone know "best practice".. we have a 5200... do you upgrade your master server (ours is windows) to 7.5.0.5 first and THEN the appliance? Or the other way around?

NBU Appliance 5220 won t send reports by email

Hi I m using a NBU Appliance 5220. I configured the smtp for Software admin and Hardware admin in the web interface. I received the test emails. But I do not receive : Host information such as: ■ Disk information. ■ Overall backup status. ■ Resu...

Resolved! Replication Failed

I think I have the same with NBU5200 2.5.2 ( so NBU 7.5.0.5 ) same message for me Another regression ? 28.03.2013 06:52:04 - requesting resource LCM_stu_disk_chback01 28.03.2013 06:52:04 - granted resource LCM_stu_disk_chback01 28.03.2013 06:5...

Resolved! netbackup 5220 appliance will not change role from factory install to master

Hello All, I have brand new NetBackup 5220. Doing the initial installation. Basics, set-up IP address, hostname, DNS, ipmi address etc. As this is the only Netbackup appliance we have on-site I want it to be master. In simple terms it will not become...

Netbackup Appliance 5200 - Disk Volume is down (2074)

Hello,. I have two Netbackup 5200 appliances with version 2.5.1 and each one acting as master server. Each one is backing up its site and replicating images to the other with A.I.R. technology. From yesterday one of the two appliance is down with the...

Disk on NBU5000 shows in warning

I recently updated my NBU5000s to 1.4.3.1 and now, when I go to hardware monitor and show the disk on one of my appliance, I see that one of the disks have a state of "warning." Earlier versions didn't have a state column. Does anyone know what can b...

Resolved! Trouble getting SQL backups to run of over private backup lan

I am having an issue whereby we have the Symantec Netbackup Appliance 5520 configured as Master & Media server, which has connectivity to the production LAN and also the Private backup LAN. I have configured the backups to use the dedicated private ...

Resolved! Appliance Disk Shelf Cannot Be Added

Due to issues with a new appliance Master it was re-imaged (along with three others!) All of them were fine except one which I cannot add in the disk shelf In the CLISH as "show" shows the shelf is available, an "add unit_2" says it is already added,...

Resolved! 5220 Appliance File System errors at Reboot - Check Forced

Hi, Had a situation last week where our 5220 running 2.5.1 as Master / Media server had file system errors detected at boot time and a check was forced. The check failed, a message was displayed to run fsck manually and the unit was put into a mainte...

CALLHOME status: Not able to upload callhome data

Hi All, I am getting the following error from one of our netbackup appliance. Can any one please let me know what is the actual problem (how to identify ) and how to resolve the issue. I am new to Netbackup appliance :( CALLHOME status: Not able ...

Netbackup 7.5 - 5220 Appliance and NBAC - Access Control

I have a configuration with 1 x V7504 Master Server and 1 x 5220 Media Server (N251). I have completed configuration and testing of the environment and am now locking it down with NBAC. I configured the Master Server end of things (bpnbaz -setupmast...

NetBackup Appliance 5220 Slow Rehydration to tape

Hi Everyone, I know there have been lots of comments surrounding slow rehydration to tape from the appliances but mine is just to slow and the appliance can't keep up with the demand. Master server = Windows 2008 R2 SP1 NetBackup 7.5.0.3 Appliances 5...

Resolved! Netbackup 5200 Duplication Jobs Fail with Error 191, then keep re-spawning and failing

Hi, We are having problems with duplication jobs on our Netbackup 5200 appliance. We use storage lifecycle policies to backup to the 5200 as the primary copy, and then duplicate off to tape. This has worked fine for months, but recently the duplicati...

What happens when an Appliance 5220 Disk gets Full

We were under the impression from sale demo that when the appliance disk gets full, that netbackup "sorta" started clearing some old backups to make space available. This was to keep backups from failing. Another words we may have retention policy t...

Resolved! 5020 Appliance - Optimized Duplication - Media Open Error 83

I have a site where we have implemented 4 x 5020 appliances, each configured as a seperate device (no multi-node storage pools). Site is NBU 7104, with the appliances all at 1.4.2. There is 1 master and four media servers, and the appliances have be...

Resolved! Dedup-Pool fo offline by filling over 80 % ?

Hello, We have a great problem with our Netbackup Appliances 5220. If the Dedup-pool raise by filling over 80% on the appliance, the dedup-pool go offline automaticly and the state is down !!! Backups jobs to the dedup-pool of the appliance are ...

Resolved! Appliance 5520 Master NBU Catalog Backup Authentication Error 160

Running NBU Catalog backup on 5220 Master / Media and try to write the DR-File to a Windows file share and get error 160. Logs below. 15:13:56.475 [23040] <2> read_catdrinfo_file: PATH \\host\NetBackup_DR_Files 15:13:56.475 [23040] <2> read_catd...

Resolved! Appliance 5220 OS 2.5 - Tape Drive presentation/configuration

Hi I have recently been testing the installation and basic functionality of the Appliance 5220 with OS 2.5. Generally it has been pretty straightforward but we were unsure what to expect when it came to presenting the robot, LTO3 drives and Datastore...

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