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Discussion Posts

Resolved! PureDisk Agent for Windows uninstallation fails.

Hi all,   I have a customer with a Win2003 64 bits server which has PDagent 6.6.x installed, Trying to uninstall it, using remove programs from Control Panel, it asks for the .msi package. It refers to a users folder which does not exist anymore. ...

heinkel by Level 3
Partner Accredited Certified
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VSShotfix

Hello All, As part of troubleshooting in pure disk environment for systems state failures. how to check that for windows 2003/2008 R1 or R2 clients have latest VSShotfix or how to check the server require latest vsshot fix. Please let me know

Anil_B by Level 4
  • 1854 Views
  • 1 replies
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System state failures in pure disk

Hello All, it was windows 2008 r1 Client backup is failing with system state(completing with 64%), and getting below errors. Error: 2: resource child process: snapshot required but there is nothing to snap: no such object Error: 2: name process: u...

Anil_B by Level 4
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  • 4 replies
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Puredisk dancing

We need to switch our backup SAN from Pillar (SAN01) to EMC (SAN02).   I was wondering if we could de-assign a LUN from a SAN (just said SAN01) on media server (just said media01). And then assign a new LUN from another SAN (just said SAN02) on the m...

Resolved! ERROR: There is a PureDisk Agent installed on this machine. Please uninstall the PureDisk Agent and retry this setup.

Need help on how to fully uninstall Puredisk Agent. I already uninstalled Puredisk Agent 6.5 on the add/remove programs. I will then install Netbackup 7.1 client, but when running the installation, I got the message that puredisk agent is still insta...