Topics with Label: Troubleshooting

Subscribe to NBU notifications

In case you are not aware - you can subscribe to NBU notifications over here: https://sort.veritas.com/spec_doc Hopefully NBU 9 will be added to the list soon.

Resolved! Vault eject starting, no tapes being moved to mailslots, job runs on.

Hi, Our vault jobs are running, saying they are to eject media, but the robot doesn't actually move the media to the mailslots. The job keeps running and doesn't finish. As you can see, the job is still running from yesterday. We have two tape librar...

Resolved! Exchange 2010 granular restore problems in NetBackup 7.5

Hi all, I have a problem with exchange 2010 backup. During this backup, I have the following messages: 5/7/2013 6:24:47 PM - Info nbjm(pid=3776) starting backup job (jobid=686) for client exchange01, policy CorreoGranular, schedule Full 5/7/2013...

Resolved! Netbackup 7.1 Exchange 2010 DAG backup error

Hello Everybody First of all thanks so much for all the support that you are gaving to me during my Exchange migration. We are testing the contingency environment for the Exchange 2010 so we just turned off my 2 active servers in the HQ and changed...

unable to backup shadow copy component Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI

Hi folks NBU version 7.1.0.2, VM server win 2008, writers are stable, VSS dll reregistered, no error in eventlogs NBU gui logs: 05/08/2013 07:23:28 - Info nbjm (pid=13640) starting backup job (jobid=2538135) for client vmclient, policy TEST_SS1, sc...

Resolved! Drives were down and struck with media

Hi Team, We are running Netbackup Master on AIX 5.3 with netbackup version of 7.1.0.4. Now we have configured the drives on windows media server. Below is the output from master server with vmoprcmd -h -d ds DRIVE ST...

Backup completed partially

Hi, One of our backup is completing partially on daily basis with below error. Errno = 22: A system call received a parameter that is not valid. from client xxxxx: ERR - Cannot open file /bhnctrl/BAHFLEXL/control01.ctl. Errno = 22: A system call re...

Getting error 156 while backup .

hi team , i am using netbackup 6.5 . i am getting an error 156 .i have checked the logs . i am geting this error Warning bpbrm(pid=1532) from client xxx: WRN - can't open directory: zzz (WIN32 2: The system cannot find the file specified. ) i...

Resolved! Backup jobs on the media server getting failed with file read error

Backup jobs on the media server getting failed with file read error. Media server has the Basic Disk configured to the storage unit, it doesnt have the tape library While the restorations are getting successful for the same.

Case Report: Failed to mount srt wim file

Problem I found strange issue in which SRT creation on Windows BMR Boot Server fails with "Failed to mount srt wim file" message. This always happens when client software on the boot server have been installed by remote host(remote installation), bu...

Resolved! Connection to Media Server Fails

I have been troubleshooting a connection issue to a Media Server for a day or two... The environment is: NBU 7.1.0.3 Master Server on Win 2k3 Ent x64 NBU 7.1.0.4 Media Server on Win 2k3 Ent x64 Firewalls are disabled on both, and basic network connec...

Netbackup Crashed

Hi All, Our Netbackup 7.5.0.4 running on RedHat Linux 6.1 has been crashed two times whithin 1 week, after stable for quite a long time. What should I check? Any experience on this? (I also log the case to Symantec but it is been a little slow. R...

Resolved! Getting error as ->inventory failed :unable to initialize robot 204

Hi all , we have vertias netbackup 6.5 . the OS is windows server 2003 i am getting the following error while running the inventory robot : Inventory failed :unable to initialize robot 204 please help me

Resolved! Fibre Transport resources are not available

Hi All, I'm facing problem to restore files: NBU status: 2075, EMM status: Fibre Transport resources are not available the restore failed to recover the requested files (5). I have restart NBU services a couple times to make sure everything is ok, b...

Netbackup Verify media

Hi, Running Netbackup 7.1.0.4 on Solaris 10 SPARC/X86 We have LTO4 tape drives in a SL48 robot and they're supposed to read after write if I'm correct. eg. it will verify on the fly. Now, we do normal backups and they just do fine without any write ...

Failed Backup Jobs ReRun Issue

Hello, I have a strange problem with Netbackup ( Version 7.5.0.4 ) When a scheduled backup process failed, Netbackup try this not to start again 1h later. ( 1h is configured ) The scheduled backup process started only after 12h later. Why ? Is...

NetBackup Message

Im running Windows Server 2008 R2 Ent; 64bit; using Veritas NetBackup Client 6.5.6. Receiving an NetBackup Error: "client is not validated to use the server." The Windows Server 2008 R2 is the client. What can I do to not have this error anymore?

New server and upgrade to 7.5.0.5

So I have a new 2008 server. Same name, same IP etc as the old 2003 6.5.5 server. Moved everything over as 6.5.5 and seemed to test fine. Upgrade to 7.5.0.5 and had some issue. catalog not working, image policys etc. Fixed all them Now I c...

Resolved! The simplest of questions re:ASA DB threads

Hi Forum Folks Anyone out there happen to know what these settings default to (if they indeed do): NUM_DB_CONNECTIONS=? NUM_DB_BROWSE_CONNECTIONS=? NUM_ORB_THREADS=? I know that NUM_DB_CONN=NUM_DB_BROWSE_CONN+1 ie theres just one write thread...

Exchange Backup Failure

Hello, all the sudden our exchange backups begin failing. Below is the Details from both the mbx02 and dag01 backups. 5/2/2013 5:59:15 PM - Info nbjm(pid=6568) starting backup job (jobid=322849) for client MBX02, policy Exchange, schedule Full 5/2/...

Resolved! Drive is getting down periodically

Hi, One of my drive path is getting down periodically on every Monday and Friday at 9:30 AM. Can you any one help? Here is the message in /var/adm/messages. May 3 09:30:18 wybks01 ltid[1157]: [ID 434987 daemon.error] Operator/EMM server has DOWN'ed d...

VOX

Discussion Posts