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Discussion Posts

What are the key partner benefits of the Extended Terms Program?

There are 4 major program benefits: 1.  Payment flexibility  - Choose which transactions to use this program for 2.  Increased ROI from your SMB Specialization - New benefits, promotions and enhancements are constantly being incorporated 3.  Increase...

What is the Symantec Extended Terms Program?

The Symantec Extended Terms Program is a value-driven channel program allowing eligible Registered and Silver SMB Specialized Partners to receive extended terms financing support (Net 60 payment terms) from their preferred and participating distribut...

What do I receive with the Symantec Partner hotline Priority Access benefit (as part of the SMB Specialization)?

You have priority access to the Symantec Partner hotline for resolution of sales related inquiries regarding: Certificate and Part Number inquiriesPresales non-technical product supportGeneral PartnerNet informationInformation regarding how to become...

How do I access my SMB Specialization benefits?

Each SMB Specialization benefit has the potential to be accessed or leveraged differently.  The best action to take, and upon being informed of your SMB Specialization status, is to visit PartnerNet.   SMB Specialization Benefits can be found under t...

What benefits come with an SMB Specialization?

There are numerous benefits to the SMB Specialization Program.  Among them, you will receive: Participation in the Extended Terms Program for Registered and Silver SMB Specialists (upon meeting all eligibility requirements).Access to the new SMB Oppo...

Once I've met the SMB Specialization requirements, when am I officially recognized as an SMB Specialist?

Upon successful completion of SMB Specialization requirements, it can take between 7-10 business days before Symantec back-end systems are updated with your new achievement and you are sent a letter of recognition. If you have any questions regarding...

What are the requirements for becoming an SMB Specialist?

Partners are required to employ at least one (1) individual who has successfully achieved the most recent version Symantec Sales Expert (SSE) or Symantec Sales Expert Plus (SSE+) accreditation for 4 out of the 5 SMB focused solutions on the following...

What is the SMB Specialization Program?

The SMB Specialization Program recognizes partners with proven expertise in providing solutions to small and mid-sized businesses.  By increasing their knowledge of Symantec's SMB solutions, they'll be able to stay competitive in a growing market, in...

What is the Technical Assistance Partner Program?

The Symantec Technical Assistance Partner Program is designed to help our partners better enable their sales growth on key volume products (Symantec Backup Exec and Endpoint Security) and to deliver improved levels of technical assistance to customer...

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