RAID controllers are the first and only types of HBA's that we've had to certifiy and test. As you are probably finding out, there are unforuntalely not many that do not come without RAID support.
We support any HBA that does not support RAID.
The problem with most RAID capable cards are they behave the exact same way that you are seeing. Usually after a single successful backup the device is thrown offline, typically with the same exact I/O error you indicated from your event log. RAID co...
The filter driver that BESR uses, SymSnap, works by backing up the entire file system, not by doing a file-by-file backup. Open files are unaffected by this type of backup, so open PST files should backup just fine.
Please call into and open a support case. There is a beta fix that support can give you that will allow you to upgrade the agent. For the time being, you can continue to run the R1 remote agent.
Reference Etrack 2106505 and ask for your case to be es...
Reference the following DOC (this is also referenced in the Hardware Compatability List):
http://www.symantec.com/business/support/index?page=content&id=TECH70907
The IBM controller you are using isn't supported. We've seen this behavior with RAID ca...
