About CQ

CQ · 04-26-2022

Hi,We have had an issue with the emails from one of our machines when VSR is running a backup. This has gone on for a long time (years lol) and I am finally getting around to ask about it. When backups with offsite copies are run the emails we rece...

CQ · 06-14-2021

Hi,Any estimates yet when VSR21 will officially support the recent release of Windows 10 21H1?Thanks,CQ

CQ · 02-11-2021

Hi,Several weeks ago, we installed VSR 21 SP2 on a new Win 10 Pro 20H2 PC The PC has one 256 GB SSD NVMe. Last week we upgraded VSR to VSR 21 SP3 which supports Win 10 20H2. We run a VSR job daily on this machine with new recovery points created t...

CQ · 02-27-2020

HiI was doing some disaster recovery testing and noticed an issue with .sv2i System file on an offsite backup. When I tried to do a restore with the System file on an offsite backup the recovery environment was struggling with locating the partition...

CQ · 12-06-2019

Does VSR 18 SP4 support the latest 1909 release of Windows 10? If not, what is the expected time frame for support?Thanks

CQ · 02-09-2022

Thank you for the reply. That is encouraging news. Will Windows 10 21H2 also be supported? Thank you.CQ

CQ · 02-08-2022

I am just shaking my head. I just downloaded their software compatibility list for VSR 22 dated 2/7/2022. I see no listing for Windows 11. I also do not even see a listing for Windows 10 21H2!!, With VSR 21.3, we waited over 6 months for support ...

CQ · 09-21-2021

A quick request for an update. Any additional info on this? Windows 11 will be released on Oct 5, 2021 and we will have 2 unsupported Window's versions.Thanks

CQ · 08-18-2021

Not to shoot the messenger, but this lag has been a longstanding issue. Generally, we hold off a few months before upgrading existing machines so this has not been a problem for our existing machines. However,as we buy new/replacement machines they ...

CQ · 03-08-2021

I opened a case on 2021-03-03. The case# was 210303-002256. Support provided me with a new VProTray.exe and installation instructions. I did some limited testing and the crashing issue is no longer occurring. I noticed the file version is 21.0.3....

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User Statistics

User Activity

Problem with Email Notifications language

Windows 10 21H1

VSR 21 backup failure every 4-5 Days

Offsite Backups and the System .s2vi file

Re: Window 10 Version 1909 and VSR 18 SP4

Re: System Recovery 22.0 - does this support Windows 11 ?

Re: System Recovery 22.0 - does this support Windows 11 ?

Re: Windows 10 21H1 - no technical support possible

Re: Windows 10 21H1 - no technical support possible

Re: After updating VSR desktop from 21.0.1 to 21.0.3, tray icon suddenly disappears when backup star