I don`t think it is available on Symantec website. You probably need to contact TechSupport. Did you try simply repairing the installation using Add/Remove programs? Send me PM with your e-mail address, I will provide you with a copy of removal tool ...
Did you have the same problem with 7.01? If not maybe we are dealing with corrupted installation? Symantec Tech Support can provide you with removal tool for BESR 7.x. I suggest removing BESR 7.02 + using removal tool + installing from scratch.