Question: Where are my install log files kept for installing either the Online Backup Agent or Online Storage Agent? Answer: Please navigate to the following directory and find the ".log" files. Directory: %userprofile%\Application Data\Symantec\...
We appreciate your concern. In fact, Vista support is a high priority for us and our developers are hard at work. As for the notification, we will definitely post it on the forums as soon as it becomes available to us.
JTT, On your machine that is running Online Backup Agent go into services and find the following: Symantec Protection Network Backup AgentSymantec Protection Network Communications ManagerSymantec Protection Network Platform Agent Administrator Pleas...
Ray, Thanks for the good question. We currently do now have an official release date on when or if Vista support is going to be provided. I will however keep on checking and will post the date once that information becomes available to me. If you hav...
Question: What browser are you using? unfortunately, SPN is only open to Canada and North America so that might be causing an error in the processing. If you go through the registration section and that fails then it is because because of the limitat...
