Sorry this forums deals with Symantec Protection Networks Online Backup program. After looking at your post on the Norton forum I think they were trying to direct you over to Symantec AntiVirus 10.x and Client Security 3.x forum. (https:/...
The first thing I would check is to make sure the source jobis set to the correct job you want to backup. I would also check to make sure thesoftware encryption key is set and verify is turned off. Verify is turned offonly on the SPN Duplicate job to...
At this time we do not offer a redirection option while installing SPN services. However the services are designed to be as light and small as possible. With that said, we do suggest that you have at least 50 MB free for the agents and free disk spa...
The first thing I would try is to remove your temp files. More specifically, the %userprofile%\Local Settings\Temp\spninstall. Make sure to copy any .log files to your desktop in case we need to review them later. After that, temporarily disable the ...
Online Storage does not backup at the bit level when changes are made. That is our Online Backup program which is separate form Symantec Online Storage. The Online Storage is an add-on to BE 12 which uses BE's backup jobs and stores the data online i...