About Rgarner

Rgarner · 04-12-2012

We have been using Ent Vault for about 3 years now. We are on version 9.02 currently. We have a Windows file server that is set to have all its jpegs archived into our Ent Vault. Since we updated our MAC users to OSX ver. 10.6.8 they have not been a...

Rgarner · 02-12-2009

I'm testing Ent. Vault 8 File System Archiving only and i've archived a small folder of files replacing them with placeholders. When I go to recall the file by clicking the placeholder nothing happens and I receive error 20491 in the EV log on the f...

Rgarner · 04-12-2012

thanks. yeah I just looked it up. Sounds like we have to find a different solution.

Rgarner · 04-12-2012

No. we never used Grouplogic on our old MACs that still work. From looking at the compatibility chart I guess I can assume that are new MACs arent supported. I guess well need to find a different solution.

Rgarner · 02-17-2009

Thanks for the reply. I didnt open a support ticket and we couldnt figure the problem out. So i decided to start over and reinstall the OS and EV 8. Since It was only a test I figured that to start clean would be best. thanks again.

VOX

User Statistics

User Activity

New MAC OSX ver 10.6.9 computers cannot unarchive jpegs.

Error 20491 when trying to open archived file from placeholder EV 8

thanks. yeah I just looked

No. we never used Grouplogic

Re: Error 20491 when trying to open archived file from placeholder EV 8