FYI escalate means you still wait for 3 weeks before any attempt to solve it. Just be aware of this. I waited for binaries that never appeared just to troubleshoot the problem more. Who has time for this kind of support? I am still dealing with t...
Any day now never...they were working on "binaries" for me well there's obviously no rush and urgency there. They expect you to deal with a crap piece of software and beta test for them with your production environment. Don't want or trust a compan...
I second that....a weekly hard boot of my backup server is required as my job keeps freezing the server. Nobody wants to fix this?? I have support but fed up with the low grade tech support.
I can also attest to it - don't install it's been nothing but horrible. My backup server freezes or runs out of memory hard to say since support is totally clueless and not what it used to be. Worst update in years for this product. Pretty much ma...