About gbclark99

gbclark99 · 10-27-2009

Hello, I'm hoping someone here can help me with an issue I'm having on a client's site. The client has a backup solution running off a Windows 2003 Storage Server: the server has Backup Exec 12.5 installed which communicates with the HP Storageworks...

gbclark99 · 11-03-2009

Thank you both for your responses. I spoke to Symantec helpdesk, who advised me to delete and recreate the robotic library, and also pause, then unpause the Server. Once these steps were taken, the problem was resolved.

VOX

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Issue with Backup Exec 12.5 communicating with HP Storageworks MSL2024 Library with inbuilt HP LTO Ultrim-4 tape drive drive

Thank you both for your