Ho Otern,
One option would be before importing PST into the new archive to delete all EV shortcuts in the user's mailbox then do the export and create shortcuts. For the five user's you could rename the archives OlD XXXUser, disbale the user from ar...
Hi nameless_girl,
Have you checked if the EV server is in backup mode? When you run archiving task in report mode, do you see the a3 queue being populated in MSMQ queues?
You will need to contact Symantec support and open a case with them. They can provide you with the tools based on the EV version and service pack you are on.
Yes you can as long as the person restoring those items is the owner of the items - ie they are in his/her archive, then they can restore the items from the TEAM mailbox.
Normally - The item is no longer in vault is an indication of the backend item being deleted, either by a user or through Storage expiry.
http://seer.entsupport.symantec.com/docs/300993.htm
If that is the case I would advise running shortcut deleti...
