About nuance3

nuance3 · 01-30-2014

We are deploying HP8300 computers with Samsung self-encrypting Solid State Drives, using Windows 8.1. BitLocker in Windows 8.1 encrypts the drive using the intrinsic hardware encryption of the drive. The key is stored in the TPM chip in the compute...

nuance3 · 03-16-2013

I understand that Symantec SSR is not supported for restoring the Windows 7 partition to the bootcamp partition on a Mac, but has anyone done this successfully? Right now, I'm stuck with the issue that the SSR recovery image created on a USB flash dr...

nuance3 · 03-10-2013

Is there a way to create the SSR recovery disk on a USB stick to recover laptops that don't have cd rom drives? We have version SSR 2013 Thanks in advance.

nuance3 · 03-07-2013

We had a well functioning SSR Managment Console (10.01), but decided not to use it anymore. We uninstalled it from the server that hosted it. But now, the client boxes for which it was controlling SSR, have backup jobs and other settings that are lo...

nuance3 · 02-03-2013

I've installed SSR 2013 on other machines (virtual and physical) with no issue. I just tried installing it to a VMware VM running Server 2008 R2 Enterprise (disk type in VMware is parallel, not SAS). Was logged in as domain admin. It installs, then r...

nuance3 · 03-06-2014

Markus: Resolved, in that to restore the OS on a Windows 8.1 machine, you must first reinstall Windows 8.1 fresh from a Microsoft installation disk. Then you can bring back the image of the UEFI and OS partitions. Windows Recovery Environment can'...

nuance3 · 02-06-2014

HI-- Here is the debug.txt file

nuance3 · 02-06-2014

Chris-- I hear what you are saying, but these are all fresh installs of Windows 8.1 using Microsoft defaults. Blank GPT drives, UEFI boot and I let Windows 8.1 do the install with no modifications on my part. Problem is, Win8.1 creates the recovery...

nuance3 · 02-04-2014

Thanks for the link. Deleting the journal (first tip in the document) did not work, it produced the same error. I didn't pursue the link out to Microsoft documentation. That's too involved. I'm going to wait for Symantec to sort this out. Because W...

nuance3 · 02-03-2014

Hi-- Yes I know it is not supported yet, but I thought I might get it to work. I can image all volumes except Windows Recovery Environment partition. If I include this in the group of drives to image, the entire backup fails. If I try it on its own,...

VOX

User Statistics

User Activity

Restoring SSR Image to a Hardware Encrypted BitLocker Drive

Restore Bootcamp Partition to Macbook Air

SSR on laptop with no cd drive

Unlocking SSR on clients after SSR Management Server is Removed

SSR 2013 hangs up on "removing backup files"

Markus: Resolved, in that to

HI-- Here is the debug.txt

Chris-- I hear what you are

Thanks for the link. Deleting

Hi-- Yes I know it is not