After upgrading the netbackup clients V6.5.6 (on Windows 2003 ), got the following error during the backup.
"an extension package is needed, but was not installed(9)"
NBU Server : Windows 2003 , Netbackup 6.5.6
Recently I have upgraded the Client version 5.1 MP4 to 6.5.6 , After upgrading the client version I am getting the following error.
Error Code: none of the files in the file list exist(71)
It used to work with 5.1 MP4 .
I have old catalogs tapes which we are not using, can we use the same tapes for regular data under scratch Pool .
What I did was.
1. The catalog tape moved to scratch pool from netbackup console by using change menu ( GUI - New Pool )
Please respond my query .
We have Windows 2003 SP2. , Netbackup 5.1 MP4 installed , Both Master and Media Server on the same servers and this is connected to Two tape lIbraries.
Q1. Can we install the 6.5 directly with out uninstal...
yes, the 6.5.6 installed with out encription binaries., it did not work, Now we are back to 5.1 MP4 with encription.
It will take some time to get the binaries 6.5 version , so till that we run with 5.1 MP4.( now back to old version )
Thanks for your response.
Master and Media Server installed in one server, we don't have seperate media Server. Both server and client versions are same (6.5.6), It was working with 5.1 MP4. I did installed in 20 Clients with V6.5.6., no issues...
I am not too familier with forum site , Now I am gettiing familier with this site.
I dig the issue and solved based on different articals and previous accounts setup.
That is the reason I closes the query on my own.
Never mind please an...
Thanks for your suggestions
The Exchange mail Box Service account password wiped out after upgrade. so new account and new password set for mails. This solution works fine.
Once thanks for Great Support.