VOX

I have a EV 10.01 cluster and management wants me to decomission the server and move all the archives to a PST file on each user's network drive.   This is what I am planning on doing. 1) Stop all tasks. 2) Export all archives to the user's network f...

It seems that virtual vault (the one that says Vault- Doe, John) in outlook disappeared. When trying to Synchronize Vault via the File Menu options in says "No Vault Available". This seemed to happen all at once and it is affecting multiple users. Co...

I am using EV 10.0.1 and IE 8 & 9, I am being prompted with User Credentials when I click on a shortcut, or any EV button in Outlook.   1) I did select to Add to local Intranet in the EV Desktop policy. 2) I verified that the server that is prompting...

I want to enable user's mailboxes by using user groups. However, there are user's in that group that I do not want them in Vault. Is there a way for me to use the Groups and exclude certain users?

I pushed Vault to a user and the following issues appeared.   1) An email that was not processed as a shorcut (looks like a regualr email) that had an attachement, the attachment could not be opened. All we saw was a link to the attachment, why? This...