My issue is different. My B2D folder goes off line randomly, at any time, once or twice a day, completely unrelated to DB maintenance jobs, backup jobs, or anything else.
Symantec did get back to me today, and told me that my issue is unrelated to Case 418-444-078, as my disk based storage goes off-line randomly, and is not associated with database maintenance activity. Back to square one.
I did open a case. It took me almost an hour to persuade the technician to review Case 418-444-078, as recommended above. Once he did, he said I had to be transferred to an advance level technician, and I would get a call back. Later that day, I g...
I am experiencing this same problem (and many others) with Backup Exec 2012 SP1a. My disk based storage, a Data Domain DD140, goes off-line about once or twice a day. This only started happening after I upgraded the DD140 to the latest OS version, as...
I am having the same issue. I have been working with Symantec for over 10 days, still no resolution. After hours on hold today, I spoke with a different engineer and he told me about a just released hotfix that I had to install (180962 I believe), ...