About WonderTuna

WonderTuna · 05-01-2012

After upgrading to Enterprise Vault v9.0.3 (from v9.0.2), the Enterprise Vault job running on Backup Exec 2010 R3 (v13.0 Rev 5204 Hotfixes 108429 and 176937) now hangs / stalls either whilst backing up the EVPublicFoldersVS Store, or sometimes when i...

WonderTuna · 06-26-2012

This issue has now been resolved after investigation by Symantec. The issue is actually a bug in Enterprise Vault, specifically in the usps_WatchFileCount User Stored Procedure for each of the Vault Store Databases on SQL Server. The existing Enterpr...

WonderTuna · 06-07-2012

I have tried Richard Hart's suggestion posted here above and discovered that it does indeed seem to help the backup to start and complete. This very much puts the setting of the Vault Store backup mode at the centre of the issue rather than a problem...

WonderTuna · 05-31-2012

Have done some testing today. It looks as if I am unable to put the EV Vault Stores into backup mode and take them out of backup mode. This seems to fail if I perform the operation using the EV Console, and it seems to fail if I use the provided Powe...

WonderTuna · 05-31-2012

Symatec Technicians have looked at the backup architecture here, decided that there is nothing obvious wrong with our configuration and taken away Agent, Backup Exec and vxgather logs from all servers involved (SQL, EV and Media Server) to analyse. I...

WonderTuna · 05-10-2012

Update:- I have split out the various components that comprise a full EV backup using the BEXEC Agent. The job seems to hang when backing up any of the Vault Stores themselves and their associated Databases. The Directory and Moniroing Databases and ...

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Enterprise Vault Backup Job Freezes!

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