Pre BE2010. Despite taking to "Bob", "Jim" and 'Tom" in India, I found the support quite adequate and knowledgeable.
I'm 97% sure that we will not be renewing our maintenance.
I am also looking for alternatives for Endpoint A/V. They really screwed...
I've been using BE since the Veritas days. I cannot imagine why Symantec would take a simple, easy and intuitive way to backup servers and toss it out the window. I would rather go back to using command line NTBACKUP with a batch file and schedulin...