About Adrian_Browning

Adrian_Browning · 03-23-2011

Hi, I keep getting this error each time I have to enter a (valid) support code to validate a support call or other actions on my account. I see several posts that phone queues are 1-3 hours in length so I'm loathe to waste that much time just to log ...

Adrian_Browning · 02-21-2011

Hi all, I'm trying to install the BE2010R2 remote console onto my XPSP3 PC but I keep getting the 'Error 1606. Could not access network location \IDR\Data.'. On the PC I have the BE9.1 remote console and ExecView 2.3 for my existing BE8.6 and BE9...

Adrian_Browning · 03-24-2011

I did call in 3 of my problems including the inability to access the MySupport pages. I was told someone would contact me with a resolution but have heard nothing back. The case ID for the MySupport problem is 414223909. I have just tried MySu...

Adrian_Browning · 02-21-2011

Hi Craig, I'm pretty much of the same opinion but if anyone has a definitive answer it would be useful as I can't find anything specific in the BES Admin guide or the forum/support searches. It would have also been nice for the pre-install environm...

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Unable to log call online - 'MySupport Application Error'

Error 1606 installing remote console

I did call in 3 of my

Hi Craig, I'm pretty much of