About ChayDouglas

ChayDouglas · 06-24-2016

Hey,Has anyone tried the Enterprise Vault Feature of Netbackup with Enterprise Vault 12? Had any luck?I know it is marked as "Pending" in the EV Compatibility charts and not mentioned in the NetBackup Compatibilities, but wondering if anyone has got ...

ChayDouglas · 03-10-2015

Hi All,We have recently split up an EV environment for a customer into 2 mailbox archiving and 2 journal archiving servers.There are 2 active Exchange Servers and each mailbox archiving server is responsible for one Exchange Server.Our issue is, when...

ChayDouglas · 10-16-2014

Hi Guys, Since upgrading a user to EV 11, Vault Cache no longer synchronizes for any user. Attached is a client log which looks the same for 2 users along with Vault Information. I have noticed the following lines that can be causing issues,...

ChayDouglas · 09-12-2014

Hi Guys, Since upgrading a customer to Enterprise Vault 11 and upgrading their Search, it no longer works. Prior to the upgrade it was working fine. Since the upgrade, the search page stays on the loading circle. If I click around the page, su...

ChayDouglas · 05-30-2014

Hi Guys, Something I'm confused about is with Enterprise Vault 11 and the new Storage Queue Location - if we chose to use the Storage Queue Location for safety copies, these files need backing up, correct? If this is the case, how does Enterpri...

ChayDouglas · 09-21-2015

156781 12:28:05.448 [2664] (JournalTask) <11572> EV:H {CSaveset2::put_UserSID:#3775} _com_error exception: [The parameter is incorrect. (0x80070057)] Suggests there is a misconfiguration somewhere...Is the Journal Task pointing to the correct Syste...

ChayDouglas · 09-21-2015

Are you saying that there is a large number of the same item in the Journal Mailbox? I have seen the Journal get stuck on something similar before, can you drag all versions of this email to a separate mailbox and see if the Journal archive clears? ...

ChayDouglas · 09-21-2015

Hi Garrison, Could you sort the Journal Mailbox's Inbox in the Outlook Client by type and collapse all groups. Is the message class, "Message" item count growing or falling? Are the item counts of "EnterpriseVault.PendingArchive" and/or "Ent...

ChayDouglas · 09-16-2015

Just to update this. We got it resolved, thanks to Symantec Support. After running a DTrace against w3wp.exe we could see the lines:144 10:52:02.311 [9864] (w3wp) <19636> EV:L {VaultCoCreateInstanceEx} CLSID [{3342DB60-B74A-11D1-9E4B-0000F8789EA8}] S...

ChayDouglas · 09-10-2015

I'm guessing you've read this: https://support.symantec.com/en_US/article.TECH74885.html and this hasn't resolved it? Is there any more to the Error? Is the EV Server spec'd up? 4 Core Processor, 8GB RAM etc?Do these run at 100% when firing...

VOX

User Statistics

User Activity

NetBackup with Enterprise Vault 12

Restoring Archived Items Issue when Migrating Archive Tasks

Vault Cache not synchronizing for any user

Prompting For Credentials

Enterprise Vault 11 - Backing up Storage Queue Location

156781 12:28:05.448

Are you saying that there is

Hi Garrison, Could you sort

Just to update this. We got

I'm guessing you've read