About joeyharper

joeyharper · 07-17-2014

Hi, We have a pair of 3600 R2 appliances. One is a CASO with an HP MSL2024 LT05 tape library attached and the other is an MMS. We can take backups and duplicate them between appliances no problem, but when we try to schedule a backup to tape Backup ...

joeyharper · 09-13-2013

Hi, I am setting up media sets for our backups. We currently backup as follows: Monday: IncrementalTuesday: IncrementalWednesday: IncrementalThursday: IncrementalFriday: FullSaturday: IncrementalSunday: Incremental These backups are backed up to d...

joeyharper · 09-05-2013

Hi, We have 2 3600 R2 appliances - one at our Live site and another at DR. We have the following design: The Live appliance backs up the servers each night and then duplicates the backup sets to DR (DR is the CAS)The DR appliance will act as an of...

joeyharper · 06-24-2013

Hi, We've received an invoice for customs duty and VAT in relation to a replacement hard disk sent by Symantec. The hard disk was sent from Norway and has incurred £50 worth of charges which we're being invoiced for. Have any other users experienced ...

joeyharper · 02-14-2013

Do Symantec provide cable management arms for the 3600 appliance? We are interested in purchasing the appliances but have a data center requirement of fitting cable management arms to route the cables. Thanks

joeyharper · 10-21-2014

It's not dead yet. We worked with Symantec to try to get HP Tools installed but they couldn't get it working, even after hours spent fiddling with Google Chrome on the appliance. We also looked into getting another server fitted with a SAS card but ...

joeyharper · 07-22-2014

We don't have a spare server with a SAS card unfortunately (and our data centre is in a different country!). We've run diagnostics from the library and they have passed, yet everytime the appliance tries to write to tape the job fails.

joeyharper · 07-22-2014

Hi, We've tried to run HP Library and Tape Tools on the appliance but it's too locked down. Is there a way to achieve this? The appliance is fully patched and the tape drive is using Symantec drivers. We've also tried updating the controller driver...

joeyharper · 02-14-2014

I'd read somewhere that the deleted servers reappear because they still have a backup exec agent installed. Ours come back each time the BE services are re-started. Bit of a pain - I'd prefer it if it I didn't have to fully remove the agent to get it...

joeyharper · 02-13-2014

We have two 3600 R2 appliances. One acting as a CASO, the other as an MMS. We are using them to backup our servers in one site then replicate to DR before writing to tape. Unfortunately we've been troubleshooting some niggles that have prevented us f...

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User Activity

3600 Appliance: Tape Library continually goes offline

Backup Exec 2012 - Media Set advice

DR Backup Strategy

Replacement Hard Disk - Customs Duty

Cable Management Arm

It's not dead yet. We worked

We don't have a spare server

Hi, We've tried to run HP

I'd read somewhere that the

We have two 3600 R2