About Peter_Ziegler

Peter_Ziegler · 08-26-2013

When the company I am working for bought some licenses from BE Server and Windows agents, the license documents were issued for a wrong company name. The error was made by our reseller and we recently discovered it. I asked Symantec to reassign the l...

Peter_Ziegler · 09-23-2013

Hi Donald. Thanks for your support. The issue is closed. I have a smaller prob, but I can live with that because it was explained to me that this is of no relevance to any contracts and can not be solved. I apologise for my impatience and harsh words...

Peter_Ziegler · 09-12-2013

Hi Donald. Thanks for your support. I gave the support personell my phone number as requested. Since then - no news. No call, no mail. We are very close to solve this now. Please look into it and give it a push. I didnot receive the corrected license...

Peter_Ziegler · 09-05-2013

Donald. Thanks for kindly asking. I received new license documents. One seems fine, but in the other one, "issued to" and "Contract owner" do not match. The "issued" entry is correct, the "contract owner" is still wrong. I reported that to the sup...

Peter_Ziegler · 09-03-2013

Donald. Thanks for the reply. In fact, I was contacted shortly after my post here. The support personel handling my case promised to send the corrected license documents until friday as they are currently processed. Thanks again for your help. Peter

Peter_Ziegler · 09-03-2013

What started very promising (two guys jumped in and offered help) has come to a halt now again. No news since one week. I suggest the following: we consider it closed and unsolvable. If you mind that I use your software in one of our offices that did...

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Nightmare due to licensing error

Hi Donald. Thanks for your

Hi Donald. Thanks for your

Donald. Thanks for kindly

Donald. Thanks for the

What started very promising