About Chris_Chapin

Chris_Chapin · 11-20-2008

I am using the BE Remote Admin console from my XP desktop and the logon box shows still shows old servers that have been removed from the network. I have both the 10.1 and 12.5 remote consoles installed on my system and both have the problem. Any o...

Chris_Chapin · 10-13-2008

Does the MSDE instance that was installed with BE 10d get upgraded to SQL Express 2005 when doing an in-place upgrade to version 12.5? The Quick Install guide and the Administrator Guide do not mention if it gets upgraded.

Chris_Chapin · 04-11-2007

I had the EV Task Controller Service and EV Storage Service stop running due to a large e-mail stuck in the Journal mailbox that was being archived by the Journal Archive Task. The message was almost no text, but over 9 MB of JPG attachments. In th...

Users still prompted to auto archive · 01-17-2007

We recently installed eVault 6 sp3 and the users that were enabled for archiving are still being prompted to auto-archive. When they were migrated we set them to disable the auto-archive. How do we check the hidden message or resend it? Thanks--

Chris_Chapin · 12-29-2009

The system that this error was occurring on was a domain controller and the Backup Exec service account was a member of Domain Users and the domain local group Administrators. The service account was added to the Domain Admin global group and remove...

Chris_Chapin · 12-29-2009

Uninstall HF 334837 fixes the problem. You can uninstall it by opening Add/Remove Programs, make sure that the "Show Updates" box is checked and it will be in the list. After the HF uninstall completes, you can just restart the services from the BE...

Chris_Chapin · 12-29-2009

I am working with Advanced Tech Support on this same problem. I have a system with SP3 and hot fixes 334837 336087 and 327039 that gets this error. I have another system that is identical (off same ghost image) and only has SP3 installed that does ...

Chris_Chapin · 10-26-2009

The problem with the upgrade from version 11.0.4xxx.xxx --my install is 11.0.4014.26 to version 11.0.5002.333 is that they put the incorrect path in the service definition. The service Symantec Auto-Upgrade Agent has the location of the file as C:\P...

Chris_Chapin · 10-14-2008

Thanks for the reply-- One thing though, to go from 10d to 12.5, you have to upgrade to 11 or 12 as a intermediary step. You can not go directly to 12.5. I tested upgrading to 11 and that was the part that the MSDE instance was upgraded. For an...

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User Statistics

User Activity

BE Remote admin console shows old servers in logon box

Upgrade 10d to 12.5 - is MSDE instance upgraded also

Journal task fails due to large e-mail

Users still prompted to auto archive

Check service account

Uninstall HF 334837 fixes the

I am working with Advanced

The problem with the upgrade

Re: Upgrade 10d to 12.5 - is MSDE instance upgraded also