I've been having a very odd problem on some, not all, of the SSR 2011 installations.
On three different machines (out of 50+), when 10:00am on the machine rolls around, a little window in the bottom right will pop up with a message:
Symantec...
Symantec contacted me and said SP2 would fix the issue. Can you confirm that you have SP2 installed and it does not fix the issue?
See email below:
Hello Albert,
I would like to follow up with you regarding your case status (07505878). Your is...
You should be careful and keep watch. At first, I didn't think it was affecting "live" tapes as well. But then a couple times it deleted a tape that had just been filled with backup data from a job from the previous day.
No, you're not the only one. I have not been responding because Symantec has not made any progress to my knowledge. So there is no change to talk about.
Marcel_CH, regarding "On Friday I put 8 tapes. I manually scratch them all. The Full Backup runs, and on monday some tapes of that full backup set, again, have dissapeared. If I scan the Slots, where I know I put tapes, they re-appear but blue, overw...
