About tad_17

tad_17 · 08-20-2015

Hi, I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero items errored. ie: 14,515 total hits, 14,505 items collected, 0 errors. I would be expect...

tad_17 · 01-13-2015

Hi, Looking for a bit of help. I need to search EV for a particular email sent to or from an external email, ie somebody@gmail.com. I know I can do this in the advanced search function but can I use the 'EV Search Task' to do this? Thanks, Triona

tad_17 · 09-17-2015

Hi Daly, The total hits I'm referring to is when the collection task has completed. Before I create a collection set and process it. The collection task is completing as successful, however I would expect it to be a Partial Success with 10 errors in...

tad_17 · 01-30-2015

Jimmy Harris you are right, I was trying to do the search over an EV Journal Archive Source. Thanks everyone for your replies.

tad_17 · 01-20-2015

Hi Daly Whyte, Yes I am doing the filtering at collection task level. The steps I'm taking are as follows: Selecting CaseCollections RibbonCollections task Enterprisevault JournalSelecting archives Under filtering tab: Clicking 'Browse' und...

tad_17 · 01-14-2015

Hi Daly Whyte, Thanks for your reply. Our system is synched with Active Directory so when I filter by Sender or Recipient etc I get the employee list. Do I add the external email address to the employee list? Apologies, I know I am missing somethi...

tad_17 · 01-14-2015

yes sorry, I am using Clearwell to collect from EV. Do I just add the external email address as a custodian? It is showing up in my employee list then which doesn't seem right.

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Collection results discrepancy

External email EV search

Hi Daly, The total hits I'm

Jimmy Harris you are right, I

Hi Daly Whyte, Yes I am

Hi Daly Whyte, Thanks for

yes sorry, I am using