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backupnoob · 10-30-2015

Hi all, Please help Keep getting this error msg "the drive hardware is offline" during the backup. Even we try to manual enable the tape drive it still will go offline. The only way to make the tape drive online is to reboot the server. We have tri...

backupnoob · 11-12-2015

Hi, Would like to check is there a way to run the job by command. Because we have set a script to stop start the service if detected media server went off line but somehow those job that failed during the media offline does not rerun by itself. We h...

backupnoob · 11-01-2015

Hi PKH, the problem is still not solve yet we are still sourcing for help to prevent the tape drive going offline.

backupnoob · 11-01-2015

These are the error log when the tape drive go offline (1st error log) Adamm Mover Error: DeviceIo: 03:07:00:00 - Refresh handle on "\\.\Tape0", SCSI cmd 00, new handle 6a8, error 0 %2 %3 %4 %5 %6 %7 %8 (2nd error log) Adamm Mover Error...

backupnoob · 10-30-2015

Ok but previously the BE12.5 we are running on Windows Server 2008 we also facing the same issue.

backupnoob · 10-30-2015

But i'm able to run the backup job just that intermittent will have this tape drive is offline issue. I also see people posted that Windows 2008 R2 is partially supported with Backup Exec 12.5 which means you can backup only File System, System Sta...

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Backup Exec Alert: Device Error: The drive hardware is offline

Re: Backup Exec Alert: Device Error: The drive hardware is offline

Re: Backup Exec Alert: Device Error: The drive hardware is offline

Re: Backup Exec Alert: Device Error: The drive hardware is offline

Re: Backup Exec Alert: Device Error: The drive hardware is offline

Re: Backup Exec Alert: Device Error: The drive hardware is offline