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Ausadmin · 12-02-2015

I have been trying to purchase a new Backup Exec agent license (SQL server) for the past month. My vendor is telling me that there is a backlog of license requests because of the split (Symantec/Vertias) and there is nothing he can do. Is anyone else...

Ausadmin · 12-02-2015

@ VJware - I didn't know I could request a license through the Veritas portal. Typically, I would get a serial# or voucher# via email then go to the portal to complete the registration and retrieve the license file. I tried the phone number you s...

Ausadmin · 12-02-2015

@CraigV - Thanks for the advise. Unfortunately, I do not have an agent license. I was using the SQL agant trial, which was working fine, until the 60 day trial period expired. Now I just need to get the license key to run my backup job.

Ausadmin · 12-02-2015

I tried to call Veritas Enterprise Sales and Renewals but there were no agents available to take my call. I am located in Australia so I'm not sure if I was calling outside of their normal business hours or not. My vendor is a one-stop shop that has ...

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Unable to get new agent license

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