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Level 4
since ‎06-09-2017

User Statistics

  • 31 Posts
  • 1 Solutions
  • 1 Kudos given
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User Activity

Dear All,Is there any way I can complain about a very bad customer support event?I opened a support case almost 6 months back and until now I don't have a resolution. What makes the customer support worst is the way support team is handling the case....
Hi,I'm using EV 12.3.0 for Exchange 2013. A particular mailbox stopped archiving at some point. I checked policy, user account status, etc. Everything is Okay. Need help in troubleshooting the issue.When archive task is run on this mailbox with Repor...
Hi,We're using BackupExec 16 and StoreOnce 4500 D2D backup device. I created few Catalyst Store in StoreOnce and tried adding them in BE. Things go smoothly, but after adding the store and restarting the service, I see Stores remaining offline with a...
Hello All,I am running EV 12.1 on Win2012R2 FC. Users are using Outlook 2013 with EV Outlook Client Add-in installed. I noticed that double clicking archived mail item shortcut from Outlook opens mail in full (with all formatting and attachments) for...
Hello All,We're running EV 12.1 in a FC. We just started enabling archiving for users and out of first 50 users who got archiving enabled, one user doesn't have EV Outlook Client add-in enabled in Outlook. User's mails are getting archived, which I c...
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