Hi,
Would you be able to collect the logs and provide it to us, to further triage the issue?
Also, please gather following asset information using REST APIs (You can check swagger API page)
Instance-asset of which you have taken snapshot ofInstance-h...
Hi,
You can take a look at flexsnap-coordinator.log from the /cloudpoint device-mount.
if the device/mount-point that you have shared to containers as /cloudpoint/, then under the shared directory, you would find logs directory. and that is the pla...
Hi.So, with CloudPoint 1.0.x release, the expectation is that - the Accont with which the AWS Plugins are configured should have permission to do following things:Discovery snapshots, EBS Volumes, EC2 Instance, AMIs, VPCs, Subnets & other networking ...
Could you please check whether the AWS credentials are entered properly?Please also check whether selected region is the one where Hosts are present?I know, these are some pre-checks you might have already gone through, but it would be good to get co...
Hi,
I'm answering for Storage Arrays.
With CloudPoint 1.0, we support following storage arrays:
HPE 3par
Hitachi HDS
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In CloudPoint 2.0, we are targetting following sto...
