@MiguelSilva - I've sent you a direct message to look into the SAML error you are receiving. Please reply back to that message so I can investigate the issues you are having creating cases online.
Warm Regards,
Brian
I do apologize about your experience with the support teams. Typically if you feel a Support Case isn't being worked to your satisfaction you should ask to speak to a Duty Manager who can help to get more visiblity into the case.
I have sent you a DM...
I do apologize about your experience with the support teams. Typically if you feel a Support Case isn't being worked to your satisfaction you should ask to speak to a Duty Manager who can help to get more visiblity into the case.
I have sent you a DM...
Hi @Marianne
We are currently working out a plan on subscriptions as well as other enhancements to the support site. I do not have a time frame but we hope to have subscriptions rolled out in the upcoming months. As soon as we finalize our plans we w...
I can understand the frustration. Unfortunately when they first thought it was fixed, it ended up not being so it required more investigation into the root cause. Now that they have found the root cause they are working on a fix. However that fix was...
