About johnny99

johnny99 · 04-13-2020

Dearest Veritas Community,I feel really sorry to bother you at Easter. When I tried to catalog an imported BE2012 backup on a new server, a message "Encryption key (code) cannot be retrieved". Checked passphrase and created new key (same passphrase, ...

johnny99 · 04-22-2020

Yes. The same at the time, when we created the backup job. We wrote down the passphrase on an excel table, printed it out separately and stored it in a bank safe. I tried to name it the same. I may try a different name with same passphrase.Thanks.

johnny99 · 04-14-2020

Dear RogRubin,Thank you very much for your help. Regarding backup sets after a ransom virus attack we have only one weeklytotal backup set made on two weekly dates left. The daily sets are encrypted and lost.We also tried to verify the 256-bit passph...

johnny99 · 04-13-2020

Unfortunately no BEDB.bak. A ransom encrypted everything. We only have Backups and Key. There was only one key for all jobs.

johnny99 · 04-13-2020

Thank you very much. The passphrase was documented on separated and printed excel and is the same. Must be a technical issue.

VOX

User Statistics

User Activity

BE2012, BE15, BE21: Catalogization of imported bkf files failed - Encryption key cannot be retrieved

Re: BE2012, BE15, BE21: Catalogization of imported bkf files failed - Encryption key cannot be retri

Re: BE2012, BE15, BE21: Catalogization of imported bkf files failed - Encryption key cannot be retri

Re: BE2012, BE15, BE21: Catalogization of imported bkf files failed - Encryption key cannot be retri

Re: BE2012, BE15, BE21: Catalogization of imported bkf files failed - Encryption key cannot be retri