About Nickmann

Nickmann · 09-21-2020

Hallo,please excuse my english not so good.I would like to update BE 15 over BE16 to BE21.1, but I always get a transfer error during licensing.I was told by Veritas support that I can update to BE21.1.Maybe someone can help me with this problem.Than...

Nickmann · 09-23-2020

Hallo Marianne, thank you for your reply.On June 15, 2020, I updated a BackupExec SBS 2012, to version 21.1, with an expired service contract. Apparently it was still possible at this point.Yes then i have to get a new service contract or licence, fr...

Nickmann · 09-22-2020

Hallo Marianne, many thanks for your response.In the license portal it looks like the service has expired. But when I query the licenses in BackupExec15-program, the maintenance is displayed until March 16, 2021. (see Attachment)Is the service status...

Nickmann · 09-21-2020

Thank you, Gurvinder for your help.But I can only generate a license key for version 15. (see Attachment)I was able to install version 15 with the generated license key. Then I wanted to update version 15 to version 21. But the authorization-ID canno...

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Update BE 15 to 21.1

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