About StephenWatts

StephenWatts · 06-30-2013

Does the client need to purchase EV9 as well? No, Customer care can provide you the license keys for up to 2 previous releases with a new purchase. So if you bought EV 10, you can have access to EV 8,9,10. If the customer had continued to purchase ma...

StephenWatts · 05-18-2012

Andy Joyce actually taught me this one, when I had the same question...... Indexes are based on a per user archive not a per item. For example, if you have 2 users that have a 1 MB email, each user index will be 130kb (roughly) for a total of 260kb o...

StephenWatts · 12-07-2009

SMTP archiving in EV is not done via the Brightmail Gateway it is done via an SMTP relay server running on windows, that attaches to the file system archiving piece. ftp://exftpp.symantec.com/pub/support/products/Enterprise_Vault_for_SMTP/317290....

So the items are not really · 10-07-2009

So the items are not really deleted from the archives. What your user is doing is deleting their access to the archive via Outlook client only. The items are still remaining within Enterprise Vault until their retention period expires. They can t...

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Does the client need to

Andy Joyce actually taught me

SMTP Archiving is done by different means

So the items are not really