VOX

My case was opened on 1/23/13.  I have also worked with their SMB support which appear to be in the mode of a response or recommendation every 2-3 days.  I find it very disheartening that this issue has been dealt with so poorly.

How is that a viable solution to this issue?  That compromises the customer's entire backup plan and severely cuts the retention time for backup data.   This is truly an issue since hotfix 199866.  The performance issue is specifically with the catal...

Hello,   I am having the same issue.  Backups to dedupe folder are slow specifically in the catalog process.  Job use to run in 6 hours, now runs in 24+ hours.   I have an open case with Symantec which is now going on its' 4th week (case opened 1/23)...