About KIMBERLEE_GREEN

KIMBERLEE_GREEN · 03-03-2006

Direct Assist is not working for me. After I fill out the case information, I received the following message:There was an error loading the VERITAS DirectAssist Agent. This control is required to gather data from your devices. You may still escalate...

KIMBERLEE_GREEN · 03-03-2006

I have backups hanging on one of our servers. It was on these files for over 10 hours and didn�t go any further.C:\WINNT\SoftwareDistribution\Datastore\Datastore.edbC:\WINNT\SoftwareDistribution\Datastore\Logs\edb.logC:\WINNT\SoftwareDistribution\D...

KIMBERLEE_GREEN · 03-06-2006

Thanks so much for all your help.

KIMBERLEE_GREEN · 03-03-2006

I found the answer to my own question. Apparently, this directory is for the windows update database. According to one of our I.T. Professionals, it isn't necessary to back this up; so, I excluded it from backup.

VOX

User Statistics

User Activity

Direct Assist Problems

Hanging on C:\WINNT\Softwaredistribution\Datastore EDB files

Re: Direct Assist Problems

Re: Hanging on C:\WINNT\Softwaredistribution\Datastore EDB files