Backup fail after cluster logical client switch to other SAN client
Hi, i've an issue on a logical client tibcosoasb that fails with this error: 03/07/2019 17:12:41 - Error bpbrm (pid=269462) from client tibcosoadb.backup.local: ERR - Could not open file /usr/openv/netbackup/db/config/shm/tibcosoadb.backup.local_1551968976 to get shared memory information. Errno = 2: No such file or directory 03/07/2019 17:17:41 - Error bptm (pid=269463) Could not open FT Client pipe for client tibcosoadb.backup.local: pipe open failed (13369361 invalid FAT error number) 03/07/2019 17:17:42 - Info bptm (pid=269463) EXITING with status 83 <---------- 03/07/2019 17:17:43 - Info bpbkar (pid=21809) done. status: 83: media open error The environment it is: Master Server - Linux RedHat - NBU 7.7.3 Media Server - Appliance 5330 - Linux RedHat - NBU 7.7.3 Client tibcosoadb and other clients present on a SAN Client physical # nbemmcmd -listhosts -list_servers_in_app_cluster -clustername tibcosoadb.backup.local NBEMMCMD, Version: 7.7.3 The following hosts were found: client jack.backup.local (SAN CLIENT) client petra.backup.local (SAN CLIENT) client felder.backup.local (SAN CLIENT) client fogerty.backup.local (SAN CLIENT) client henley.backup.local (SAN CLIENT) client page.backup.local (SAN CLIENT) client blackmore.backup.local (SAN CLIENT) client frey.backup.local (SAN CLIENT) Command completed successfully. # nbemmcmd -listhosts -list_servers_in_app_cluster -clustername tibcopr.backup.local NBEMMCMD, Version: 7.7.3 The following hosts were found: client jack.backup.local (SAN CLIENT) client petra.backup.local (SAN CLIENT) client felder.backup.local (SAN CLIENT) client fogerty.backup.local (SAN CLIENT) client henley.backup.local (SAN CLIENT) client page.backup.local (SAN CLIENT) client blackmore.backup.local (SAN CLIENT) client frey.backup.local (SAN CLIENT) Command completed successfully. Client tibcosoadb.backup.local belong on san client frey.backup.local, but now it have hardware problem and we moved tibcosoadb on san client petra, but now we have the above backup error. Other client like tibcopr present on petra, backup is ok. Then, the strange is that we switch FT transport to Lan, tibcosoadb continue to go via FT, and other client go correctly via Lan. Action performed: - Ping, telnet, port opened from client to Master and Media, viceversa - Cleared host cache - Restarted nbu services on Petra (Where client is it now) - Verified with bpclntcmd ip, hn, and other option in order to verify Master, media, client name/ip configuration Please can someone help me on this. Thanks in advance, Best Regards3KViews0likes11Comments