Alternative ways to access Official Backup Exec Technical Support
I think it is fair to say that Backup Exec technical support is less beloved worldwide than Grumpy Cat or Game of Thrones. That being said, the members of that team are hard-working and do the best they can to help the users they speak with. As part of the recent corporate overhaul, we have new leadership of Technical Support at the Sr VP level and further down into the trenches ofAnnouncing Backup Exec 2012 SP1 Available Now!
The Backup Exec team is happy to announce the global availability of Backup Exec 2012 SP1 to the Symantec Connect community. This service pack update to the Backup Exec 2012 product delivers updates based on requests we have received from our community.What is going on with Backup Exec 2012 & Windows Server 2012?
***I would like to thank all of you for the contributions made to this post over the last month. We hear your frustrations and concerns. At this time, we are closing this thread to further comment. If you require support or have other concerns/questions, please do not hesitatesend me or other Symantec support members a Private Message. Thank you! ***
March Schedule Update for the next releases of Backup Exec
We've been discussing this topic across a number of threads lately, so I thought I'd drop it here for all to see. The development team has been extremely focused on quailty enhancements, as reflected in the last Hotfix released February 20th. It's had over 20,000 downloads without logging a single traceable support event.
Virtual Machine Auto Recovery, a jewel from Backup Exec
As the name implies, this feature automatically recovers a virtual machine from application faults. If you own a Backup Exec 2010 R3 or Backup Exec 2012 product and have license for Agent for VMware Virtual Infrastructure or Virtual Agent respectively, here is an interesting feature for you.
