Impressions of BackupExec 2012
Is it just me, or does anyone else absolutely HATE the redesign of Backup Exec? I have worked with BE since version 8, and I have become acutely familiar with the menus, where everything is, and how it works. This redesign of the UI reminds me of the differences between Microsoft Office 2003 and Office 2007, only much worse. Menus are now hidden behind other menus, and everything has a completely counter-intuitive feel. At first, I thought that the feeling would pass as I grew more familiar with the product, but in fact my dislike has grown as I have found more issues. Does anyone else feel the same way?22KViews56likes417CommentsDeduplication folder stays offline
Forum, We upgraded Backup Exec from 2010-R3 to 2012-SP1. We have the dedupe option for both versions. The upgrade was done two weeks ago and we have been running dedupe jobs successfully. Now the deduplication folder will not come online. We have about 10TB of backups extending back 6 months. Under “Storage” this message is displayed next to the dedupe folder: This device has not been discovered correctly. Cycle the services on _CoSRV-BEX to retry device discovery. This alert is also logged: Backup Exec was unable to initialize and communicate with the device [SYMANTECOstLdr MACF] (The handle is invalid.). Click the link below for more information on how to diagnose the problem. http://www.symantec.com/business/support/index?page=answers&startover=y&question_box=V-275-1017 note the above link is for 2010, not 2012. Actions taken: Using the BE Services mgr, the services were recycled (many times) – no improvement. The server was rebooted – no improvement. Using the BE Services mgr, the services (including the dedupe services) were recycled – no improvement. The server and drive array were powered off and powered back on. All is normal. We did recycle the services with and without the dedupe services after this power up - no improvement. FYI We have a Dell PowerEdge R710 and an MD1200 array for the local D: drive, which has the dedup folder and nothing else. The server runs Win Server 2008R2 and has 64GB RAM. There are no hardware errors. The physical array is normal and drive D can be browsed. Live Update shows we are up-to-date. Some google searches suggest solutions for 2010, not 2012 . . . that the solution is to remove the target servers from the devices window, and disable client side dedupe. How can that be done in 2012? I have opened a support ticket with Symantec, but I cannot get them to call me back. Symantec advises that they will have the Deduplication support team call me back. I was promised a call back 3 ½ hours ago, but that hasn’t happened. I have called back twice with the ticket number and been shunted over to the voice mail of engineer that owns the ticket. Is there any hope for this? Should I look for a replacement to Backup Exec? ... Frustrated and hoping we don't have to restore anything.Solved4.2KViews25likes2CommentsBackup Exec 2012 - where to find manuals, videos and trainings.
Are you looking to find information related to Backup Exec 2012? If so, here is a list for your reference. Bookmark now! Backup Exec 2012 Training: Backup Exec 2012 Administration course (5-day instructor led or virtual) Backup Exec Tech Center (a library of self-paced video learning modules) Backup Exec 2012 Videos on Symantec TV: Backup Exec 2012: Overview Introducing the new Backup Exec 2012 User Interface Backup Exec 2012: Job monitoring Backup Exec 2012 Documentation: Backup Exec 2012 Administrator’s Guide (DOC5211) Backup Exec 2012 Readme (DOC5215) Backup Exec 2012 Performance and Tuning Guide (DOC5481) Backup Exec 2012 - Getting started: Backup Exec 2012 Licensing - New licensing system (TECH178483) Backup Exec 2012 Upgrade Guide - Tips & tricks (TECH180232) Backup Exec 2012 vs. Backup Exec 12.5/2010 - a list of differences (DOC5216) Backup Exec 2012 - Best practices: Best Practices for Backup Exec 2012 Agent for Microsoft Exchange Server (HOWTO74428) List of 25+ Backup Exec 2012 best practices (HOWTO74626) Backup Exec 2012 - Compatibility: Backup Exec 2012 - Software Compatibility List (TECH175581) Backup Exec 2012 - Hardware Compatibility List (TECH175582) Backup Exec 2012 - Platforms, Agents, Options, and features no longer supported (TECH178552)2.1KViews17likes14CommentsAbility to bundle multiple servers in a single job
Users including iammejutty; Steve Kratz; Mark McFarlane; PCTeamAdmin, among others requested the ability to bundle multiple servers in a single job. We are happy to announce that In the next release of Backup Exec, the ability to bundle multiple servers returns.11KViews11likes112CommentsBacking up more than one server per job with BE 2012
User Jimmy Mac told us that there is no easy, intuitive method for backing up more than one server per job even with grouping. We are bringing back the ability to backup multiple servers in a single job in the next release. This will allow you to define the order of the servers to be backed up and you can customize the selections for each server.4.1KViews10likes29CommentsHow-To: Downgrade Backup Exec 2012 to 2010 R3
Two months ago I decided to upgrade our backup environment to Backup Exec 2012. I have upgraded Backup Exec in the past and always had relatively few issues during the upgrade process. I had tried to find some detailed information about Backup Exec 2012 but all I could find was some vague descriptions of what was new. I figured I would give it a shot(totally going against my own if it aint broke don't fix it policy). After the relatively smooth upgrade process my jaw dropped at the interface. I thought it was terrible. But I thought I would give it a chance. I eventually got used to the interface although after two months I still preferred the old interface. My problem was the bugs. Maybe it was because I upgraded rather than installed fresh. But over the course of two months I ran into numerous bugs. The application would randomly quit with exception errors. Sometimes during the middle of my jobs it would just stop backing up and I could not perform any jobs (inventory, erase, etc) without restarting the services. It was terrible. I was having to babysit the thing constantly and still not having reliable backups. After working with Support and them telling my to just "repair" the installation and having the same problems, I decided to take matters into my own hands and downgrade. Luckily before I upgraded I made a copy of my Catalog and Data folders that are located in the Backup Exec program files folder. I would like to preface by saying the intro to this article is not meant to start a discussion about the fallacies of BE 2012 - there are plenty of forums for that - just giving a little background on why I chose to downgrade. The following are the steps I used to downgrade my installation. 1. Locate your backed up Data and Catalogs folders.Hopefully, you backed up your Data and Catalogs folder before you upgraded. If you didn't then this article doesn't apply to you. 2. Uninstall BE 2012 choosing to remove everything when asked. 3. After uninstall is complete reboot the server. 4. Install BE 2010 and select the options you need during the wizard, choose to use a new SQL Express instance. 5. After installation run Live Update and update to R3. 6. Reboot the server. It doesn't prompt you to reboot but if you try opening the application it tells you that you need to so go ahead. 7. Stop all the BE services. 8. Navigate to C:\Program Files\Symantec\BackupExec\ and rename the Data folder to Data.new and the Catalogs folder to Catalogs.new 9. Copy your backed up Data and Catalogs folder to the directory in Step 8. VERY IMPORTANT STEP - WILL NOT WORK IF NOT PERFORMED 10. Run thebeutility.exefound in the location from Step 8. Ignore the warning message that pops up when you open it. 11. Select All Media Servers in the left pane. 12. Select your media server in the right-pane and right-click. 13. Select Copy Database. 14. Navigate to the .mdf database file that is located in your Data folder that you copied over in Step 9. 15. Do the same thing for the .ldf log file located in the same location. 16. Press OK. It will run through stopping services re-attaching the database and starting the services again/ NOTE: The first time I did this I didnt do steps 10-16 and the BE services would not start correctly. Thanks to owner ofthis blogI was able to follow their steps and get it going. Big shoutout. 17. You now have an almost fully-restored BE 2010 installation again. It will be running in trial mode. You will still need to contact Symantec Licensing (1-800-721-3934) to get your license keys donwgraded to BE 2010. But at least you can run backups now for 60-days. Now the time-consuming part...This will vary depending on how many servers you are backing up. After I restored my BE 2010 installation I edited my policies and checked my selection list. The first thing I noticed was I was not able to select anything other than user shares on each server. I then proceeded to check my resource credentials. They all failed stating the agent was not installed or the credentials were invalid. I was sure the service account I was using was valid but just to make sure I went ahead and logged into another machine succesfully using it. After I confirmed it wasnt the service account, I knew it was most likely the newer agents I had installed for using BE 2012. I tried to install the BE 2010 agents through the BE 2010 interface. It said they installed correctly but I was still getting the same error. Here is what I did to get the agents going again. 1. Log into each server you are backing up. (I used RDP, but console would work also) 2. Navigate to the backup exec program files unc path located on your media server. ex: \\servername\c$\program files\symantec\backupexec\agents 3. You will see RAW32 and RAW64. These obviously are the Windows installation agents for 32-bit version and 64-bit. 4. Select the appropiate folder for your server architecture and run setup.exe 5. Select the Uninstall option (repair doesnt work - I tried). 6. After the uninstall is complete, run setup.exe and this time install. NOTE: You could also just run the uninstall on all your servers and then re-install the agents using the BE 2010 interface. Actually this would have been my preferred method but I didn't think about it until after I installed all the agents. 7. Most of my servers did not require a reboot but if you get an error about a missing file after the install - uninstall again, but this time reboot after the uninstall and re-install after the server reboots. 8. Go back to your media server and test your resource credentials and selection lists. They should all pass and you should be able to see and select all the drives, SQL database, and Exchange IS'. You are done! I would say for a ~20 server environment this process might take around two hours to complete. It took me much, much longer but I was figuring things out as I went. Like I said the most time consuming part was the agent installs and this will greatly affect how long it takes in your environment. I hope this helps someone out. Again, I'm sure BE2012 is right for someone but for us, we'll stick with 2010 as long as we can. We already bought Avamar and will be moving to that in the next 30 days but we still have to keep BE for at least 7 years2.3KViews10likes6CommentsWhat is "File Server" in lists of servers to backup?
So I can backup a Windows Server, a Linux Server, a Macintosh Server or choose a Vmware ESX host to add to list of servers But what is a "File Server"? In which case should I use this instead of a Windows Server for exemple? Does this require a Backup Exec Agent and use a licence? Or can I use this to backup some windows shares without any agents and without requiring a licence?326Views9likes1CommentTECH184002 - Further solution coming for backup exception "Failed to load the configuration xml file..."?
KB Article TECH184002 was updated today with a solution, one which is underwhelming at best. In many cases, including ours, adding a physical disk to the server just to make a backup error go away is simply not an option. The bottom line is that if the "Convert to Virtual" option is not enabled for a backup, it shouldn't matter whether any of your disks support that feature. Hopefully this is only meant as a workaround and a proper fix is forthcoming. Thanks...398Views8likes2CommentsFiltering Job History with job name "matches"
Every once in a while I run into a situation where I could really use a better filter than "contains" or "starts with" in job history. I note there is a "matches" option, but there is no documentation on the syntax of it, an my attempts to use it have always ended with no results and frustration. So, does anyone know how to use the "matches" option in job history filters? Backup Exec 2012 SP4.Solved1.9KViews7likes7Comments