Unable to connect to the database (Status 252) + 2505
Hello Veritas community, We're running a master server + media server (Linux versions) on NetBackup 8.1. NetBackup processes started failing with database connection errors. Our first step in trying to resolve this was to stop the NetBackup processes and restart them. Unfortunately, that did not resolve our issue. I have been digging through posts and found the common semaphore issue, but the values set seem to be ok (posted below). I'm also adding a few error logs from /var/log/messages. Any help or direction would be greatly appreciated. Thank you https://www.veritas.com/support/en_US/article.100023842 Semaphore settings output: sysctl -a | grep kernel.sem kernel.sem = 400 307200 128 1024 kernel.sem_next_id = -1 ============ /var/log/messages Apr 8 07:28:12 <master_hostname> bash: Error receiving command message: No data to receive from socket. # THIS BLOCK MAY BE RELEVANT (I replaced our actual hostname with master_hostname) Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'EMM_DATA' in file '/usr/openv/db/data/EMM_DATA.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'EMM_INDEX' in file '/usr/openv/db/data/EMM_INDEX.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'DBM_DATA' in file '/usr/openv/db/data/DBM_DATA.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'DBM_INDEX' in file '/usr/openv/db/data/DBM_INDEX.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'DARS_DATA' in file '/usr/openv/db/data/DARS_DATA.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'DARS_INDEX' in file '/usr/openv/db/data/DARS_INDEX.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'JOBD_DATA' in file '/usr/openv/db/data/JOBD_DATA.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'SLP_DATA' in file '/usr/openv/db/data/SLP_DATA.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): Opening dbspace 'SLP_INDEX' in file '/usr/openv/db/data/SLP_INDEX.db' for database 'NBDB' Apr 7 09:25:45 <master_hostname> SQLAnywhere(nb_<master_hostname>): This database is licensed for use with: Apr 7 09:29:33 <master_hostname> SQLAnywhere(nbappdb): Starting database "NBAPPDB" (/opt/NBUAppliance/db/data/NBAPPDB.db) at Wed Apr 07 2021 09:29 Apr 7 09:29:34 <master_hostname> SQLAnywhere(nbappdb): This database is licensed for use with: Apr 7 10:15:30 <master_hostname> SQLAnywhere(nbazdb): Starting database "NBAZDB" (/usr/openv/db/staging/NBAZDB.db) at Wed Apr 07 2021 10:15 Apr 7 10:15:33 <master_hostname> SQLAnywhere(nbdb): Starting database "NBDB" (/usr/openv/db/staging/NBDB.db) at Wed Apr 07 2021 10:15 Apr 7 10:15:33 <master_hostname> SQLAnywhere(nbdb): Opening dbspace 'EMM_DATA' in file '/usr/openv/db/staging/EMM_DATA.db' for database 'NBDB' # SAME BLOCK STARTS OVER AT THIS PIONT ============