Issue running DLO 7.6 SP1 Agent on Mac
Hi We have several Macs in our company which are not connected to our domain. So, we use a local account on the Mac and then use a VPN client to connect to domain resources using a domain account. We have just recently upgraded a test DLO server to DLO 7.6 SP1 and want to now test the Mac agents. We successfully installed the agent on two Macs, but when we run the agent we get a dialog box with the below details: Please enter your password for the account below. The account will be used to connect to the Media Server. User Name: Password: O Save encrypted passwords used by DLO We are unable to change the User Name in the above dialog box as it it greyed out and has the local Mac account entered. Do you know how this can be changed so that we can enter a domain account and start backing up data using DLO? Thanks Jimmy
upgrade from sdlo 7.6 to 8.0 - rollback options
hi, i'm planning on upgrading my sdlo 7.6 environment (server 2008) to version 8.0 here are my proposed steps: enable blackout window shutdown dlo server and take snapshot perform update from 7.6 to 8.0 remove blackout window test a few machines to ensure 7.6 agent can still backup without upgrading now my question is, if something was to go wrong, can i revert back to the snapshot without issues? example, when the blackout window gets removed, and computers start connecting and backing up, and we want to revert back, is this possible without data loss to those computers that just connected and backed up. thanks. Philwhen launching a Desktop and Laptop Option (DLO) client. "The Software is either not configured or has been disabled by your Administrator"
When I launch Symantec DLO client. i got an error which says "The Software is either not configured or has been disabled by your Administrator". and DLO Client windows shows Disabled. So therefore, I am unable to customize and none of my files are backed up. either on my desktop folderor Network folder. Please help me in this regard. Furthermore, My Symantec Desktop and Laptop Option license has expired. Thanks Regards
Boot Wizard and USB
Symantec, I just purchased a few Optiplex 9030 computer with an Intel 1217 Ethernet Network Drivers The goal is to create a bootable USB using Ghost Boot Wizard. So I followed these instrutions videohttp://www.symantec.com/connect/videos/adding-nic-and-sata-drivers-windows-pe However, I am not able add the drivers into the database; consequently, creating a bootable usb. I keep getting this error:Failed to import driver, Failed to find any drivers to add. I looked in your support track but not finding a solution Ideas ? the files where extracted: When extracting the Intel drivers I get only 3 files a MUP Package and Setup ??? Why cant we add drivers ??? OR