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Dear community, I have a weird issue here. I have just setup a brand new BE 3600 R2 appliance just yesterday. When I am accessing the web UI with IE9 on windows 7, and IE8 on another machine (XP), whenever i click on the "hardware" or "Remote Launch" I will have this error message "Your session has expired, please login again" I do not have any issues at all when I am using Mozilla Firefox. I have added the URL in the trusted sites, clear cache, enable cookies. Nothing worked. Is this a bug? Edit: Tried with compatibility mode too but still no go. BE appliance is patched to latest update. Appliance Summary Model: Backup Exec 3600 R2 Serial Number: S13041019 Software Version: 3.0.419.0 EPS Manufacturer: Symantec30KViews1like3Comments
Backup exec vss provider
Hi, Could someone tell me what is the function of "backup exec vss provider" ? How does it benefit the backup process ? It is set to manual in the services of my virtual machine (windowsserver 2008 R2) ? When I try starting it, it complains about "The service did not respond to the start or control request in a timely fashion" RegardsSolved3.8KViews0likes2Comments
Backup Exec 2012 cannot detect the Dell TL 2000 Media Changer
Dear All, I owned a backup exec 3600 appliance and have configured a tape out to Dell TL2000 tape library. recently the BE reported that one of the tape drive malfunctioned. and I got dell to replace the problematic drive. unfortunately the problem worsen ... now even the whole tape labrary (media changer) cannot be detected. I got the whole chasis and both tape drive replaced and still cannot detect the media changer ? what might be the issues? my backup exec isBackup Exec 2012 revision 1798Solved2.9KViews0likes9Comments
BE 3600 Upgrading: CASO first? or MMS?
Hello, I am preparing to upgrading my 2 appliances: 1 CASO and 1 MMS, which one should I deal with first? CASO or MMS? And anything I should back up beforehand, e.g. the whole Catalog directory, any job settings, etc.? After the upgrade, do I need to perform on the appliance, i.e. Dedeplication disk,the action "Inventory and Cataloging"? Thanks, JoeSolved2.4KViews0likes7Comments
Backup exec appliance 3600 enable RDP
I am trying to RDP to the brand new backup exec appliance and as soon as I log in to the server it logs me off. I read some threads about needing to enable rdp via power shell and also saw some comments that only Symantec tech support can do that. How do I enable RDP?Solved2.3KViews1like2CommentsBE3600 Upgrade preparation
Hi folks, My company has 1 CAS and 1 MMS BE3600 appliances in two different sites and I'm now working on the upgrade preparation from R2 to R3 and later to R4. I know from this article the recommended sequence. However, a couple of questions come up in my mind about it: 1) Now that there are duplicate jobs between the two appliances for cross-site data resiliency. During the upgrade, with the communication disabled, I know that all the duplicate jobs have to be put on hold. But after I finish upgrading the CAS to R3 while the MMS is still R2*, can I enable the communcation and unhold the jobs on each appliance to resume the duplication? Will the duplicate jobs encounter failure due to the different versions? 2) After I finish upgrading the CAS, can I upgrade the agents on the backup hosts (e.g. Windows agents, Linux RALUS) of the CAS's site first so that the local backup jobs can resume? * The reason for me not to upgrade the MMS immediately after the CAS is because, first, they are located in two sites; second, I need to observe if the backup jobs will go wrong after the upgrade. 3) On the other hand, does the upgrade ever fail? I know I can back up the Data and Catalogs folders beforehand for emergency, but if anything really goes wrong, what should I do with these 2 folders? any specific guidelines for fallback? Thanks.Solved2.3KViews0likes3Comments
