Symantec Vault permissions on SQL
I'm installing Symantec Vault and i'm aware that as part of the prerequisites it ask for the following permissions on theSQL where the ddbb of the Vault will be created: GRANT VIEW SERVER STATE TO "domain\vsa_account" GRANT ALTER ANY LOGIN TO "domain\vsa_account" You can see here how to create the SQL login and grant the permissions: http://www.symantec.com/business/support/index?page=content&id=HOWTO57948 But my problem is that i need specific documentationto justifywhy Symantec Vault needs such a huge permission as "ALTER ANY LOGIN". My DBA won't give me this permission just like that. I notice that it when doing the prequisites checklist vía the Vault installer it gives a warning indicating that this role is not assigned..i assume it's not so critical because it just warns me (doesn't give an error like other points). What is the impact of not having this permission assigned?. What won't work? Is there any official documentation that says why does it need this perms? (all i saw there was how to grant and howto revoke) Tks!Solved1.6KViews0likes2CommentsPST Import Process And Bulk Import Guidance
Hello I won't say I am new to Enterprise vault - But I am always in learning phase with this product. I am running / administering an Enterprise vault 9.0.1 environment - Exchange 2010 SP1 RU5 Recently, there is a request to do a bulk import for PST files. So I will be running PST locator task - getting PSTs locally on EV servers and then Importing them using PST Migrator service & related tasks. I am reading through Admin guide and trying to understand it at best atm - But I was wondering if you guys have any suggestions in same direction? I am looking for: a. How EV identifies which PST will go to which archives once PST locator task stores them centrally.? (I am assuming it tags from user's workstation itself?) b. Any VB/Powershell script or Config file for PST import or any recommended way how to go about it? c. How much load or resource consuming process is this? like CPU/Memory consumption. d. What will be growth seen on Centera and Index locations for suppose 10GB of PST import? Any other direction you can point me to - Will be appreciated.Solved1.9KViews1like8CommentsEV11.0.1 SCOM EVWebsiteConnectivity.monitor error
Hello all, We use SCOM to monitor our EV environment, and we see on one of our installs the following alert: Source: http://evservername.domain.com:80/EnterpriseVaultAPI Full Path Name: evservername.domain.com\servername\Common\Server connectivity\http://evservername.domain.com:80/EnterpriseVaultAPI Alert Monitor: EVWebsiteConnectivity.Monitor Created: 20/04/2015 11:24:48 Alert Description: Cannot connect to website on server evservername. Website URL: http://evservername.domain.com:80/EnterpriseVaultAPI There are no events in the eventlogs (Enterprise Vault, System, Application). There are no issues reported using the search, There are no other issues reported. Does anyone know if this warning is a false alert? I do not see a reason to investigate or try to fix, but the SCOM team worries there is something wrong what needs to be fixed. this environment has been upgraded from 10SP4CHF2 to EV11SP1CHF1 on 18/04/2015 without issues. Thanks. GJ1.2KViews7likes3CommentsClearwell v8.1 Hardware Requirements
Hello. I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1). I have two questions: 1) What are the hardware requirements for 8.1? We do not have a Clearwell applicance. 2) Do I have topurchase a license for Office 2013 or is it included with the Clearwell 8.1 software? Thank you.Solved2KViews0likes4CommentsAuto enable disabled useraccounts\mailboxes
Hi, I am using EV10.0.3 and I want to make an ex-employee policy. After a user is not working for the company anymore, it is disabled and hidden from the Exchange GAL and moved to an Active Directory OU named _archive. I created a PG (ex-employee)that provisions users that are in this OU and auto-enables the mailbox Next I added the registery keys: ExcludeDisabledADAccounts and ProcessHiddenMailboxes to the EV server and restarted the services. Investigation turned out that the mailbox is not automatically enabled and is marked as "new mailbox" so it will not archive a thing.... After running the SQL query: update ExchangeMailboxEntry Set MbxExchangeState=’0′ where MbxExchangeState=’2′ The mailbox of the user can be enabled. After the provisioning task is run, the mailbox is hidden again. After running the archiving task the disabled user can be archived with the normal runs. Now I want to know how disabled mailboxes can be enabled automatically, running the SQL query and manual activation of the mailbox is no option.Solved1.3KViews0likes3CommentsExchange 2013 OWA EV Office App Initalization Failed Error
Hello all. After configuring the OWA/EV webapp we see the Enterprise Vault tab however when we click on it we get an "initialization failed" message. I read a few other community posts and some support threads and nothing has worked to correct the issue. EV is published externally as well but at this point we are just trying to get it working internally. Trying it internal and external has the same result error "initialization failed". The environment is as follows: x3 Exchange 2013 CAS/MBX servers SP1 RU8 2x EV v.11.01 (mailbox archiving, journaling) F5 load balancer Script we implemented: $Mbx = get-mailbox "mailbox" New-App -OrganizationApp -DefaultStateForUser:enabled -Url ("http://evarchive1.xyz.com/EnterpriseVault/OfficeMailAppManifest.aspx?LegacyMbxDn=" + $Mbx.LegacyExchangeDN + "&BaseURL=https://evarchive1.xyz.com/EnterpriseVault") Errors Shown: When running a trace in the browser i see the following error after clicking on the Enterprise Vault tab on a message in OWA EVOMA (ERROR) 11:24:50.232: logAndReportFailure: EWSFindAssociatedItem.onEwsRequestComplete ID[ERROR_EWS_ERRORRESULTSTATUS] Err[Failed to send a request to the Exchange Server] [Result status:failed] Things we have tried... The Exchange Auth Cert thumprint matches an appears to be correct as per http://www.symantec.com/docs/TECH222757 We tried bypassing the Hardware Load balancer via host file and point direct to EV and Exchange as appropirate and get the same result. We have tested EWS virtual direcotries on Exchange and have used other webapps such as bing maps and everything checks out ok. No errors. When i run a dtrace i dont see anything - i believe its because i am not even making it to Exchange yet. Also tried the basic things like restarting IIS on EV and Exchange servers, etc. Any help would be appreciated.4.6KViews0likes10CommentseDiscovery Clearwell 7.1.2 ERROR production exceptions
Hello Has anyone seen the following Clearwell error exceptions from a production Export? com.teneo.esa.production.job.ProductionJobException: [#416227] Production job failed with exception: com.teneo.esa.production.job.ProductionJobException: [#416224]1KViews0likes3CommentsPublish EV for Outlook Anywhere Users
Hi, I need a clarificationregarding the publication of the enterprise vault site. Lets say we have a EV Server with a vault site name EVSITE - no domain suffix was added during the configuration. For interns,EV is available viahttp://evsite/enterprisevault We also have a external customer domain contoso.com. The customer now wants EV to be available via RPC over HTTPS, sohttps://evsite.contoso.com/enterprisevaultwaspublished. But, if external users click an element in outlookthe sitehttp://evsite/enterprisevault is called. Willthe RPC over HTTP Connection and Proxy URL Setting in the Desktop Policy change this behaviour? I would set the connection to "Use proxy" and the url to "https://evsite.contoso.com/enterprisevault" So the EV is reachable for interns athttp://evsite/enterprisevault and as soon as Outlook is in Outlook Anywhere mode it would contacthttps://evsite.contoso.com/enterprisevault" - correct? Regards vmds1.4KViews0likes1Comment