Does anyone use Discovery Accelerator to search iManage?
Does anyone know if it's possible to use Discovery Acclerator/EV to search and review files saved in a document managment system (we use iManage)? I assume this would take a reengineering on the back end but we're curious how big of a project that would be if it's even possible. Thanks!Solved1KViews10likes1CommentDQL Use case
I have a potential opportunity for Data Insight with a focus around leveraging the Data Insight Query Language and am looking for additional help. I am starting to look at the Data Insight SDK guide to understand things but have one quick question (and perhaps many more difficult ones) The first question is, can I create variables/tokens within the syntax of the DQL and pass it through the Data Insight Report builder or do I have to leverage an outside process and call the SDK somehow? So the example is to query the Data Insight data for all shares with a specific name in it. Would I be able to token this within the Data Insight UI so each time the report ran it prompted me for the value or would I have to create separate form to pass this into the query? I am still gathering new information and will update this post when that is available.1.4KViews6likes1CommentData Insight - backlogged files
We are running Data Insight 4.5, with multiple indexer/collectors doing file scans and Fpolicy across nearly 2 dozen netapps. Is there a 'best method' to address the lag between an event occurring (such as a file being deleted from a filer) and when the event shows up in Data Insight? We are running our indexers/preprocessors at 30min, but our file backlock for most things remains over an hour. We are not hitting much utilization on our collectors (averaging 3% cpu utilization and 40% memory on 64bit 12gb ram 8-core server2008r2). On the performance section, the backlog size is generally 30-100 files, 10mb-20mb.Solved1.4KViews3likes3CommentsDiscover Accelorator - Inaccurate hit counts
TCP Chimney, TCPIP Offload Engine (TOE) or TCP Segmentation Offload (TSO) will cause a transport-level error to be logged resulting in inaccurate hit counts for Accelerator searches Title of Tech Doc http://www.symantec.com/business/support/index?page=content&id=TECH55653 Doc states that if you do not turn off these settings you get inaccurate hit counts. Do you need to turn them off on both the EV, DA and SQL servers? Optimization docs want you to turn off the setting on all servers. Does that apply here? What is an inaccurate hit count. Does it mean you are missing documents or are documents double counted? We are running EV & DA 9.01 on server 2003, SQL 2008 on server 2008 R2, I have seen the errors listing in the doc in our event log. ThanksSolved751Views2likes3CommentsDoes anyone have a list of non-indexed attachments?
We are building a document that shows what type of attachments are not indexed by Enterprise Vault and are therefore not searched when using Discovery Accelerator. We use DA when we are subpoened for efiles and may need to show a court which types of files may not be produced when searched. The only document I've seen from Symantec uses generic terms like it cannot search within encrypted emails or audio files...we're looking for something a bit more specific...such as PDF or image files, etc. Obivously we can't account for every type of file but if we can get a good list of common files that would be helpful. Thanks!Solved1.1KViews2likes1CommentEnterprise Discovery Accelerator 9 exports stuck at "processing"
I am using DA 9 on a Windows 2008R2 server, through a back-end Vault 9 server on Windows 2003 (back-end db is SQL2008R2). DA9 is letting me create cases, make and complete searches, and configure and run export jobs. However, the export jobs are getting stuck in a "processing..." status. Things seemed to be going ok, but then suddenly the export jobs stopped dumping data. The DA client reports no errors, and there are no errors in the event logs on the servers that I can see, and no problems with the SQL side. I noticed the DA server was busy (CPU and RAM-wise) when the exports first started running, now after more than 24 hours I've noticed DA exports aren't dumping anything and CPU and RAM activity is non-existent. Seems like the DA server is sitting there pretending todo something, but is silently failing somewhere. I've tried checking all appropriate settings, DA best practices, even dropped the number of export threads to 15 (following bp documentation that suggests 25 might be too high for all environments). Any ideas?1.1KViews2likes4CommentsDA 80SP5 - Create customer on SQL2005 with instance
Hello all, strange issue. I've succesfully installed DA in a site. I am now trying to create a customer. The EV server and the SQL server are seperate. I enter as SQLserver SERVERNAME\INSTANCE Add appropriate logfile and databasefile directory. I get an error that the instance cannot be found. Error in EV-eventlog is: APP ATM - Error installing a Customer. Install Thread - worker thread (1) Customer ID: 3 Number of tries: 1 Cause: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified) Is the format I use correct? Additionally, the instance listens to a different port. Should I add the port?Solved908Views2likes7CommentsLimit the users from AD Data Insight imports????
Hello, I'm working w/ a customer on a Data Insight implementation and a question the customer has, is there a way, or even a reason to limit the users that Data Insight imports through Active Directory. The customer has a large # of disabled accounts and or service accounts so we are wondering if in the AD import we could limit the users that it processes? Or even better should we limit the users the AD import processes? Thanks in advance,550Views1like0Commentscreating different searches in one case and exporting seperate pst's
Hi , i had a criteria where i have to seach for different users based on some criteria under one case and needed to get the pst's seperatley for each case. what i did is created 6 new searches in a single case and accepted all the seaches \then exported which turned out single pst file . do i have to accept each seach speperately and export ? if i needed in single case ? How it works ? ThanksSolved2KViews1like6CommentsCA 10 Searches do not start
I installed and configured CA 10.0.4. I created a couple searchesunder the application tab but they are not showing up under the Monitor tab. I created a daily search with a schedule and it hasn't done anything. Io also created an immediate search to search for everything from 2013 and after I submitted the search it didn't start and I'm unable to find any searches under the monitor tab. Not sure what I could be missing... I'm also unable to delete the searches.Solved1KViews1like1Comment