DLO 9.7 Email Alerts
Hi, We are using DLO 9.7 and we have recently upgraded our mail server to Google Workspace. After mail server upgrade we unable to received email alerts from DLO. Already log a case with DLO but no solution so far from approx one month. Same Google Workspace credentials worked everywhere including (Backup Exec). Please help any workaround for the same. Regards, Shiju
Symantec DLO 7.5 not working on Windows 8
Hi, We have an implementation of Symantec DLO with number of Windows 7 and some XP SP3 workstations that works OK. There are two Windows 8 that at first did not permit DLO agent installation, but after enableing Remote Registry Access, DLO agent was successfully installed. The problem is that DLO agent does not work with normal user logged in. If we login as a user that has administrator priviledges, then DLO agent does work and backups are working. We did search the KB and tried uninstall and install (from setup.exe, on local machine). We also tried to manualy enter the user into DLO Administrator. Nothing helps. Any clues? Best regards, Vladimir Vucinic
DLO IO Server/Edge Server Installation
Hi everyone, Someone know about the Edge Server and IO Server features installation? I tried install this features on separate servers but send me the error in the SQL step. In Edge Server show "Update DLO DB and install Edge Server" In IO Server Show "The account you have specified is invalid" I not know how solve this. Thank you in advance for your help.
Cant use DLO agent
Hi, As i am new to the DLO, I installed DLO server and configured perfectly. I installed Agent on one computer in my domain. I created 2 user in DLO server of my domain. When i tried to login as user A at my client PC i am able to use DLO agent perfectly,But when i am logged in with different user account B i am not able to use DLO agent properly. Attached is the Pop Up message i am geeting,Tried entring administrator account user detail for that domain as well as the logged in account details but cant access.
Some errors appears regarding to “DLO Dedupe Engine” on Windows Event Viewer on PCs Clients.
Dear all, I have seen on several PC Clients, some error regarding to DLO Dedupe Engine on the Application Event Viewer. Below you will find some consecutive four errors: ******************************************************** 1-06/17/2015, 12:58:28:522, 5228, 5232, [Error],"CEngine::IsOnlineReady/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host." 2-06/17/2015, 12:58:28:594, 5228, 5232, [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGER): Error Code = 20045; Error Message = Could not find the session. WebService API = closeSession; No. of hash = 0; " 3-06/17/2015, 12:58:28:519, 5228, 5232, [Error],"WebServerRequest::RunWebRequest: curl error code = 35; curl error message = Unknown SSL protocol error in connection to PM-DLO:8443 " 4-06/17/2015, 12:58:28:521, 5228, 5232, [Error],"CRESTHashStoreProxy::HandShakeWithServer/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host. WebService API = getHandShakeResponse; " *********************************************************** Those errors appears in some PC Clients and I don’t know what happen and what i must do in order to solve those errors. In addition, I had analyzing the tomcat logs atdedupeserver.log file and I found many errors. Please see a part of the log file attached. Thank you very much for your help !! Regards Alejandro
