Desktop and Laptop Option

311 Topics

The wizard was interrupted before installation symantec dlo client could not be completely installed
Hi. We have the same issue here with verion 8. Funny thing seems that we cant install manually on Dell laptops, like M388 and Latitude 7250 but works on Lenovo machines... We use SCCM to distribute win 7 ent. 64 bit. Users are local admin and UAC are disabled... Attached is a log file from a failed installation on a brand new Dell.
Solved
MortenM-DHI
10 years ago Place Desktop and Laptop Option
5.6KViews
0likes
8Comments
DLO DEDUPE problem with configuration
Hello I installed DLO 7.5 and I cant configure Dedupe server. When I enter port numbers (i'm using wizard) and click next, the DLO Console hangs out. DLO should use my MS SQL Express R2 database. For test I installed DLO with its MS SQL Express and with this configuration i can configure dedupe. But with my database i cant. Ports 8080 and 8443 are opened. I'm using WIndows Server 2008 R2. Any idea how to force DLO to work with my database server? Best Regards Grzegorz
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GROSA
11 years ago Place Desktop and Laptop Option
4.6KViews
0likes
10Comments
DLO Error: There is a problem with configuration on this computer. The Desktop Agent will remain disabled until the problem has been corrected by your administrator. Your administrator has been notified
Hello, Some of my users have their DLO clients disabled when they log in to a machine. The clients show the following error until the user opens the DLO Interface and clicks Refresh: "There is a problem with configuration on this computer. The Desktop Agent will remain disabled until the problem has been corrected by your administrator. Your administrator has been notified" I have checked KB: http://www.symantec.com/business/support/index?page=content&id=TECH159010 which seems like it should fix the problem but it does not. All the users/machines that are having this issue were on a different DLO server but that server was retired and a new one created. A user that has never before logged into the client computer doesn't have this issue, their DLO client starts up just fine. My major concern is that someone is going to do a lot of work on a machine and not have any backups because their DLO client is disabled. Any ideas? Thanks Eric
Solved
yakima
12 years ago Place Desktop and Laptop Option
4KViews
1like
3Comments
DLO 8 Desktop Agent does not start automatically on Windows 8.1
Hi folks, I just upgraded to DLO 8.0 because I had some troubled with 7.6 SP1 and I thought to fix them by upgrading.But the troubles keep existing: On Windows 8.1 Machines the DLO Desktop Agent won't start even though it's all installed correctly.The service is running and the agent is listed in the autostart. Yet, it does not start after logging in. I can't find any misconfiguration. If someone has an idea, please let me know. Greetings, Tim
Solved
TimSR
10 years ago Place Desktop and Laptop Option
3.4KViews
1like
2Comments
Symantec DLO 7.5 not working on Windows 8
Hi, We have an implementation of Symantec DLO with number of Windows 7 and some XP SP3 workstations that works OK. There are two Windows 8 that at first did not permit DLO agent installation, but after enableing Remote Registry Access, DLO agent was successfully installed. The problem is that DLO agent does not work with normal user logged in. If we login as a user that has administrator priviledges, then DLO agent does work and backups are working. We did search the KB and tried uninstall and install (from setup.exe, on local machine). We also tried to manualy enter the user into DLO Administrator. Nothing helps. Any clues? Best regards, Vladimir Vucinic
Vladimir_Vucini
12 years ago Place Desktop and Laptop Option
2.8KViews
1like
7Comments
DLO Client error- Failed to connect to the DLO Administration Server
I'm trying to reinstall the client on a machine and I am receiving this error below. The user is already set up in the Admin Console, so it seems like it should just be working. Does anyone know how to fix this issue? Thanks! Trisha
Solved
TrishaA
12 years ago Place Desktop and Laptop Option
2.6KViews
1like
5Comments
SDLO 8 Desktop angent problem on Windows XP
Hello, I have problem with SDLO 8 Desktop agent installed on windows xp pro SP3. I remotely installed desktop angent with successfull installation on windows xp. When common user, without administration rights, is log on, during backup whole pc freeze and restart. After restart whole situation is repeating. Do you have any suggestions? Thank you.
Solved
vkondelka
10 years ago Place Desktop and Laptop Option
2.5KViews
0likes
14Comments
DLO 7 PUSH ERROR
HI All,
vinayy
13 years ago Place Desktop and Laptop Option
2.3KViews
0likes
12Comments
Troubleshoot
Hi All, I am new to here and also i am new to netbacup and backupexec but in our environment we are facing lotsof trabulshooting issues can any one please guid me to trabulshoot netbackup issues and backupexec issues. we have 500 masterservers, around 2000 media servers and 7000clients So daily we are geting issue........ please guid me .
Solved
Roja
11 years ago Place NetBackup
2.3KViews
0likes
10Comments
Some errors appears regarding to “DLO Dedupe Engine” on Windows Event Viewer on PCs Clients.
Dear all, I have seen on several PC Clients, some error regarding to DLO Dedupe Engine on the Application Event Viewer. Below you will find some consecutive four errors: ******************************************************** 1-06/17/2015, 12:58:28:522, 5228, 5232, [Error],"CEngine::IsOnlineReady/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host." 2-06/17/2015, 12:58:28:594, 5228, 5232, [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGER): Error Code = 20045; Error Message = Could not find the session. WebService API = closeSession; No. of hash = 0; " 3-06/17/2015, 12:58:28:519, 5228, 5232, [Error],"WebServerRequest::RunWebRequest: curl error code = 35; curl error message = Unknown SSL protocol error in connection to PM-DLO:8443 " 4-06/17/2015, 12:58:28:521, 5228, 5232, [Error],"CRESTHashStoreProxy::HandShakeWithServer/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host. WebService API = getHandShakeResponse; " *********************************************************** Those errors appears in some PC Clients and I don’t know what happen and what i must do in order to solve those errors. In addition, I had analyzing the tomcat logs atdedupeserver.log file and I found many errors. Please see a part of the log file attached. Thank you very much for your help !! Regards Alejandro
amutto
10 years ago Place Desktop and Laptop Option
2.1KViews
1like
7Comments