DI integration with EV
I’m doing DI-EV workflow tests. I’ve set up everything between the 2 tools, but despite numerous attempts to archive a file or the folder, I’m receiving the same error on DI side (version 6.5.0). “[Exception in method Archive:System.ServiceModel.FaultException`1[www.symantec.com.EnterpriseVault.API.FileSystemArchiving.Data.TimeoutFault]: The File System Archiving task service failed to start. Check that the File System Archiving task service is enabled in the configuration file, <Enterprise_Vault_installation_folder>\EvFSAArchivingTask.exe.config. (Fault Detail is equal to www.symantec.com.EnterpriseVault.API.FileSystemArchiving.Data.TimeoutFault).]” There is not much on this error on the VERITAS site:https://sort.veritas.com/public/documents/SDI/4.5/windows/productguides/html/sdi_admin/apas06.htm The site states that the error occurs at random and suggest re-submission. I’d done that many times, but the error is not random but consistent. Is there any solution to it? Thank you Tomasz(CEP-19028) Multi-Tenancy Survey
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Restore all items
We are moving to Exchange online in a few months. We currently archive from Exch2016 without shortcuts, on EV 12.5.1. The plan was to disable the users for archiving, and export a users archive back to their orginal mailbox, then migrate to the cloud. Any concerns with that approach? A user had a question, if they move items from their mailbox in to Virtual Vault, would it restore the item back to the original folder? I assume if it's named the same, say Inbox to Inbox then it would work, but if they moved from Inbox to Inbox\reports it would create the folder structure Inbox\reports if it didn't already exist? Thanks.
Slow file retrieval from archive
Dear EV experts! Our customer has a test env with EV 12 and FSA archiving. We have that problem: - If we click a file which is archived and if we click a placeholder or shortcut file the retrieval from the archive is very-very slow. For a 4 Gb file it takes from approx 20 minutes. If we copy one file from archive share to the Prod share it takes 1-2 minutes maximum. Question: --------- 1. How can we tune this retrieval speed, which setting should we check on EV side? 2. How can we fix this issue? BR: Pal
