Enterprise Vault: Export Back to Outlook 2010 issue
Hi all, Currently preparing for an Office 365 cutover by unarchiving all emails and exporting them back to their mailboxes (disabled users as well). I have an issue where when attempting to export archives back to outlook 2010 I cannot see the destination inbox. Currently only testing for one user. Checked the following: 1. Inbox is NOT hidden from exchange list 2. Account is NOT disabled in AD 3. EVService can control the account Any thoughts or other fields that need to be considered? EV states that the inbox has to be enabled and existing which they are. EV Version 10.0.1.1293 with Win2008-Outlook 2010 and Win2012-AD Thanks for your time!514Views1like3CommentsTECH51290 in relation to SQL Compatibility Mode for SQL 2012
Hey there!!! Needed a confirmation on a doubt I had. Having the same event as seen in the Status screen of the VAC and in TECH51290. Currently in my environment I have SQL 2012. It most likely must have been an upgrade from SQL 2008. The Compatibility Mode is set to 100 (SQL 2008). Will it make sense to follow this technote?933Views0likes3CommentsEnterprise Vault toolbar buttons not working for Outlook 2007 add-on
Hello all- I am an enduser support technician for large company and I have an issue with one of my users with an EV issue that has me stumped. Two of the toolbar buttons are not functioning as expected - the "Search Archives" button and the "Archives Explorer" button. When he clicks on the "Search Archives" button, nothing happens at all. When he clicks on "Archives Explorer" button, it just collapses the Inbox folders viewing pane. I've tried uninstalling and reinstalling the add-on several times with no luck. I've also had him try via webmail and everything works as expected that way. But this add-on isn't working. I've also checked disabled items and it is not listed there. Anything I'm missing? I don't really have much experience with troubleshooting these types of issues. Any and all insight is greatly appreciated.Solved1.7KViews0likes3Comments