Your server administrator has limited the number of items you can open simultaneously
Users are getting te following msg: Your server administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing and in exchange events I see : MAPI session (user) exceeded the maximum of 250 objects of type "objmessage". I found this https://www-secure.symantec.com/connect/forums/your-server-administrastor-has-limited-number-items-you-can-open-simultaneously but the links are broken and they are saying that there is a fix for 9.0.1. We have version 10.0.4 (clean installation, not upgrade) Any ideas? SarahSolved59KViews0likes3Comments
OWA 2003 Redir.ASP
> >Hello All, >Quick Question, in OWA on 2003 SP1, when clicking on a vaulted item, and >then clicking on the "view original" item the redir.asp loads the "EV vault >URL" such as vault.internaldnsname.com, thus when OWA from home you can not >see "original" items. > >The Proxycfg was run using the "EVservers.txt" > >Why is it not proxuing all connections via OWA and sending the IE browser >directly to the EV server? > >DE Additional Notes it seems that the OWA is not proxyibg the vaulted item: such as in OWA then you click on an item it opens the HTML version, then you have the blue link This message has been archived. View the original item When you cilck on that is loads this URL https://webmail.CUSTOMER.com/exchweb/bin/redir.asp?URL= href="http://kvsvault.CUSTOMER.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.CUSTOMER.com%26SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF">http://kvsvault.CUSTOMER.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.CUSTOMER.com%26SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF This then loads an IE window dirctly to the URL of http://kvsvault.Customer.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.Customer.com&SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF This does not seam correct, how can an enternal user via OWA load the orginal ITEM, shoudn't OWA "Proxy" there connection and thus load the "ORGINAL" item with out the IE loading the valut URL, or does in OWA you can only see the HTML version and never the "ORGINAL" DE46KViews0likes0Comments
Latest Enterprise Vault Outlook Add-In Download
Hi! This may not be the right place for this question, but where can I download the latest version of theEnterprise Vault Outlook Add-In? We have licensing, etc., but I've searched all over the site with no luck. Also tried calling Symantec customer service, which was honestly a nightmare, and I never got an answer. Any help would be much appreciated!Solved45KViews1like5Comments
WinHTTP proxy settings breaking WUA for anyone else?
We have active/passive Exchange 2003 clusters, and we also have active/passive EV 2007 clusters (using MSCS). Our proxy bypass list looks like this on the mailbox servers. (The forum changed some content due to some of it looking like invalid HTML, hopefully it all makes sense still. :) exchange-virtual-server-ip; local; ev-sitename; ev-sitename.ourdomain.local; ev-server1; ev-server1.ourdomain.local; ev-server1alias; ev-server1alias.ourdomain.local; ev-server1_node_a; ev-server1_node_a.ourdomain.local; ev-server1_node_b; ev-server1_node_b.ourdomain.local; Well, every time we do an EV upgrade, our WSUS updates break until I remove the proxy bypass list on the mailbox servers using 'proxycfg -D'. Here is the excerpt from windowsupdate.log before I fixed it. 2007-09-10 08:55:42:985 856 2570 Agent ************* 2007-09-10 08:55:42:985 856 2570 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-09-10 08:55:42:985 856 2570 Agent ********* 2007-09-10 08:55:42:985 856 2570 Agent * Online = Yes; Ignore download priority = No 2007-09-10 08:55:42:985 856 2570 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1" 2007-09-10 08:55:42:985 856 2570 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 2007-09-10 08:55:42:985 856 2570 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab: 2007-09-10 08:55:42:985 856 2570 Misc Microsoft signed: Yes 2007-09-10 08:55:45:267 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: DownloadFileInternal failed for http://our-sus-server.ourdomain.local/selfupdate/wuident.cab: error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Setup FATAL: IsUpdateRequired failed with error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x8024402c 2007-09-10 08:55:52:064 856 2570 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x8024402C 2007-09-10 08:55:52:064 856 2570 Agent * WARNING: Skipping scan, self-update check returned 0x8024402C 2007-09-10 08:55:52:064 856 2570 Agent * WARNING: Exit code = 0x8024402C 2007-09-10 08:55:52:064 856 2570 Agent ********* 2007-09-10 08:55:52:064 856 2570 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-09-10 08:55:52:064 856 2570 Agent ************* 2007-09-10 08:55:52:064 856 2570 Agent WARNING: WU client failed Searching for update with error 0x8024402c 2007-09-10 08:55:52:064 856 1cac AU >>## RESUMED ## AU: Search for updates [CallId = {3CB530B1-2483-4AD1-94AF-799FED727496}] 2007-09-10 08:55:52:064 856 1cac AU # WARNING: Search callback failed, result = 0x8024402C 2007-09-10 08:55:52:064 856 1cac AU # WARNING: Failed to find updates with error code 8024402C 2007-09-10 08:55:52:064 856 1cac AU ######### 2007-09-10 08:55:52:064 856 1cac AU ## END ## AU: Search for updates [CallId = {3CB530B1-2483-4AD1-94AF-799FED727496}] 2007-09-10 08:55:52:064 856 1cac AU ############# Is anyone else using A/P Exchange 2003 clusters with WSUS and EV? What does your bypass list look like? I'm thinking we'll need to add the exchange cluster node names/IPs, and maybe the WSUS server too. Exchange and EV have no proxies/firewalls between tehm, so I don't even think we need this bypass list even though it was part of the install. Thank everyone. :)Solved24KViews1like7CommentsFailed to extract CAB file.
Guys, I started to use File Management Software (Enterprise Vault) to decrease number of files on Vault Partition, now all saveset files (DVS) are combined in larger collection files (CAB). It was used for long period of time without any problem. After new year I backuped first partition and closed it. All archiving is done now to new partition. EV version is 5.0 SP3 on Windows 2000. Yesterday one of the user complained on strange error. He opens archived item, but if he closes it and try to re-open ot he receives error - "there was an error opening the file. Some functionality may be unavailable." At the same time I notice errors in event log. Here they are: Event Type:Error Event Source:Enterprise Vault Event Category:Storage Online Event ID:6835 Date:2/3/2006 Time:2:22:03 PM User:N/A Computer:KZATKVS01 Description: Failed to extract CAB file. Reason: FDI Error. User aborted CAB File: \\kzatnas01\arc-Exc$\Ptn1\2004\10\05\Collection17902.CAB Event Type:Error Event Source:Enterprise Vault Event Category:Storage Online Event ID:6838 Date:2/3/2006 Time:2:22:03 PM User:N/A Computer:KZATKVS01 Description: Failed to recall a Saveset from its Collection. Reason: Failed to extract CAB file. Saveset: \\kzatnas01\arc-Exc$\Ptn1\2004\10\05\14\173000000000000~200410051433500000~0.ARCHDVS Collection: \\kzatnas01\arc-Exc$\Ptn1\2004\10\05\Collection17902.CAB Event Type:Error Event Source:Enterprise Vault Event Category:Storage Online Event ID:6811 Date:2/3/2006 Time:2:22:03 PM User:N/A Computer:KZATKVS01 Description: Failed to recall a Saveset from the HSM Software Component with ProgID EnterpriseVault.Collector Method : CVaultStoreDB::GetSavesetFilePath Data: 0000: 46 61 69 6c 65 64 20 74 Failed t 0008: 6f 20 65 78 74 72 61 63 o extrac 0010: 74 20 43 41 42 20 66 69 t CAB fi 0018: 6c 65 2e 20 20 5b 30 78 le. Some of users have such problem, some users have not. CAB files can not be an issue because DVS files are extracted when users open archived message. Any ideas?Solved19KViews0likes12Comments
Missing Index Items
I wonder if anyone has a fix for missing index items on EV 10 SP4 archiving email and files,having just one EV server. When I run Verify on the indexes I get a small list of mailboxes and File System that have missing items. The Verify process gets completed with warning and unsuccessful and looking at the subtask and the log file it shows that most tests completed successfully except verifying indexed items with the following errors and reasons: 27/01/2014 14:39:31 Verifying Indexed items SeqNoSSIDAttach IDURLReason 112925201401038775847~201312031642270000~Z~C0F8E132943863E0EA5991CEC595F201N/Ahttp://evaultsrv01.iprod.local/enterprisevault/download.asp?VaultID=173225416F8C73B41ADE8C0254DCDB65F1110000evault&SavesetID=201401038775847~201312031642270000~Z~C0F8E132943863E0EA5991CEC595F201&Request=NativeItemNo index entry for this document No failed indexes comes up and I could not find any articles for this. Thank you ALL.Solved19KViews0likes6Comments
Unable to connect to server '(local)'; SQLServerAgent cannot start
Dear all, as prework for the eVault 8 SP3 installation i changed the local admin pw and installed the SP3 Deployment Scanner, following a reboot. Now the "SQL ServerAgent" is unable to start, after start the service stops immediately. OS: Windows 2008 Single Server, SQL 2005 In the Eventlog i got the following error: ++++++++++++++++++++++++++++++++++++ Log Name: Application Source: SQLSERVERAGENT Date: 05.11.2009 16:19:28 Event ID: 103 Task Category: Service Control Level: Error Keywords: Classic User: N/A Computer: vie-eu-arc-02.xxx.yyy Description: SQLServerAgent could not be started (reason: Unable to connect to server '(local)'; SQLServerAgent cannot start). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="SQLSERVERAGENT" /> <EventID Qualifiers="16384">103</EventID> <Level>2</Level> <Task>2</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-11-05T15:19:28.000Z" /> <EventRecordID>8166</EventRecordID> <Channel>Application</Channel> <Computer>vie-eu-arc-02.xxx.yyy</Computer> <Security /> </System> <EventData> <Data>Unable to connect to server '(local)'; SQLServerAgent cannot start</Data> </EventData> </Event> ++++++++++++++++++++++++++++++++++++ in the SQLAgent Log: ++++++++++++++++++++++++++++++++++++ 2009-11-05 16:55:03 - ! [298] SQLServer Error: 233, Shared Memory Provider: No process is on the other end of the pipe. [SQLSTATE 08001] 2009-11-05 16:55:03 - ! [298] SQLServer Error: 233, Client unable to establish connection [SQLSTATE 08001] 2009-11-05 16:55:03 - ! [000] Unable to connect to server '(local)'; SQLServerAgent cannot start 2009-11-05 16:55:03 - ! [298] SQLServer Error: 233, Shared Memory Provider: No process is on the other end of the pipe. [SQLSTATE 08001] 2009-11-05 16:55:03 - ! [298] SQLServer Error: 233, Client unable to establish connection [SQLSTATE 08001] 2009-11-05 16:55:03 - ! [382] Logon to server '(local)' failed (DisableAgentXPs) 2009-11-05 16:55:03 - ? [098] SQLServerAgent terminated (normally) ++++++++++++++++++++++++++++++++++++ i changed the User (local Admin, Domain Admin, other service Account) on the SQLServer &SQLAgent same result. I'am unable to start the SQL Server Management Studio, the Error: TITLE: Connect to Server ------------------------------ Cannot connect to vie-eu-arc-02. ------------------------------ ADDITIONAL INFORMATION: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: Shared Memory Provider, error: 0 - No process is on the other end of the pipe.) (Microsoft SQL Server, Error: 233) For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&EvtSrc=MSSQLServer&EvtID=233&LinkId=20476 ------------------------------ BUTTONS: OK ------------------------------ Any Idea, where i could search the Problem? br HermannSolved15KViews1like6Comments
User unable to view Archive Explorer / Search Vaults in Outlook
Hi, I have a user who support have reinstalled EV and even Outlook, but still can't get it to work with Vault. The Archive Explorer or Search buttons just give a white page with no data on it. In Outlook, archived emails shows as stubs in the inbox works fine. From IE, I am able to open searchvaults without issue. So the problem with with Outlook accessing the EV web sites. At the end of the log files, found in AppData \ temp, I can see this (may be unrelated, not sure!) 25/09/2013 13:58:41.703[7808][H]: Installed Outlook preview pane registry keys fix for Outlook V14 25/09/2013 13:58:41.704[7808][H]: Unable to add/remove Outlook ForceFormReload registry key fix for Outlook: 0x80070005 25/09/2013 13:58:41.704[7808][H]: Set SharedFolderScript = 1 25/09/2013 13:58:41.704[7808][H]: Set PublicFolderScript = 1 25/09/2013 13:58:41.710[7808][H]: [Offline Config] Enabled: false 25/09/2013 13:58:41.798[7808][H]: IDispatch::GetIDsOfNames("MessageClass") failed, error 80020006 25/09/2013 13:59:01.771[5816][H]: When we try and access EV pages in Outlook, it says it is trying to access some EV Redirect web page in this TEMP folder as well. Any idea what could be going wrong? Thanks JamesSolved14KViews1like11Comments
"The custom form cannot be opened" when opening Enterprise Vault items.
Hi, I'm having a problem with just a few users who cannot open archived items 'cause this error message is preventing it "The custom form cannot be opened"... etc I found this Article ID: TECH56326 and there is Resolution: Add the user with Full Control to the HKEY_USERS registry key. (All the users are automatically given this) Or Add the user to the Local Administrator group for the computer (This is forbidden and cannot be the solution) The EV environment is: Enterprise Vault: 8.0.4.1991 Outlook 2010 (this update from Outlook2007 was done without consulting us so there were naturally a lot of users who had problems to use the vault but most of them got fixed when installing the EV Outlook Add in 9.0.2) EV Outlook Add in 9.0.2 Now I have 2 users whose archived items won't open because of the form error. It was tested that with those computers that these two use, the test account was working just fine so the problem is user accountrelated... Any suggestions what might be wrong or what should I try to do tofix the problem...? BR. Sani B.Solved13KViews1like10Comments
OWA 2003 Redir.ASP
> >Hello All, >Quick Question, in OWA on 2003 SP1, when clicking on a vaulted item, and >then clicking on the "view original" item the redir.asp loads the "EV vault >URL" such as vault.internaldnsname.com, thus when OWA from home you can not >see "original" items. > >The Proxycfg was run using the "EVservers.txt" > >Why is it not proxuing all connections via OWA and sending the IE browser >directly to the EV server? > >DE Additional Notes it seems that the OWA is not proxyibg the vaulted item: such as in OWA then you click on an item it opens the HTML version, then you have the blue link This message has been archived. View the original item When you cilck on that is loads this URL https://webmail.CUSTOMER.com/exchweb/bin/redir.asp?URL= href="http://kvsvault.CUSTOMER.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.CUSTOMER.com%26SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF">http://kvsvault.CUSTOMER.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.CUSTOMER.com%26SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF This then loads an IE window dirctly to the URL of http://kvsvault.Customer.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.Customer.com&SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF This does not seam correct, how can an enternal user via OWA load the orginal ITEM, shoudn't OWA "Proxy" there connection and thus load the "ORGINAL" item with out the IE loading the valut URL, or does in OWA you can only see the HTML version and never the "ORGINAL" DE