Event ID 4190 is generated when starting the Enterprise Vault service
Hi, I upgrade a Lab environment from EV 15.0 to 15.1. I start to get event 4190 for the following service Admin Service, Task Controller Service and Storage Server. I follow the instruction on https://www.veritas.com/support/en_US/article.100029531 and reinstall the .net framework and then repair the EV installation. In the client side everything work fine in the server side the Provisioning tasks (Client and Exchange) have Status in error and the index tasks also. Server: Windows Server 2019 EV: 15.1 The server is in a sandbox vlan so we didn't update the servers. I am afraid of update the production server until I understand what happen. Thank you, António
Enterprise Vault Archiving Task Isn't Working
Hi, The Archiving Task isn't working. Ran DTrace and got the following error. 2 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| | 3 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value has failed. Attribute supplied Name.| | 4 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 2257 The Retrieval Task '164532C49B3D58848A316314CA09FA98F1012000donbonevs001' could not be started due to startup errors. | 5 08:55:57.896 [14552] (RetrievalTask) <25564> EV~E Event ID: 3080 The version of the Exchange server xxx is not compatible, the Task will shut down | 6 08:55:57.911 [14552] (RetrievalTask) <25564> EV~E Event ID: 2257 The Retrieval Task 'Exchange Mailbox Archiving Task for xxx(Retrieval)' could not be started due to startup errors. | 9 08:56:18.020 [25920] (RetrievalTask) <26224> EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| | 10 08:56:18.020 [25920] (RetrievalTask) <26224> EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value has failed. Attribute supplied Name.| | 11 08:56:18.020 [25920] (RetrievalTask) <26224> EV~E Event ID: 2257 The Retrieval Task '164532C49B3D58848A316314CA09FA98F1012000donbonevs001' could not be started due to startup errors. | 12 08:56:18.051 [23580] (RetrievalTask) <27920> EV~E Event ID: 3080 The version of the Exchange server xxx is not compatible, the Task will shut down | 13 08:56:18.067 [23580] (RetrievalTask) <27920> EV~E Event ID: 2257 The Retrieval Task 'Exchange Mailbox Archiving Task for xxx(Retrieval)' could not be started due to startup errors. | 15 08:56:29.767 [23436] (ArchiveTask) <25136> EV:M CQMonitor::MQ Queue:VaultServer\Private$\Enterprise Vault Storage Archive Status:1 16 08:56:38.175 [27072] (RetrievalTask) <23968> EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| | 17 08:56:38.175 [27072] (RetrievalTask) <23968> EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value has failed. Attribute supplied Name.| | 18 08:56:38.175 [27072] (RetrievalTask) <23968> EV~E Event ID: 2257 The Retrieval Task '164532C49B3D58848A316314CA09FA98F1012000donbonevs001' could not be started due to startup errors. | 19 08:56:42.809 [26952] (RetrievalTask) <27916> EV~E Event ID: 3080 The version of the Exchange server xxx is not compatible, the Task will shut down | 20 08:56:42.824 [26952] (RetrievalTask) <27916> EV~E Event ID: 2257 The Retrieval Task 'Exchange Mailbox Archiving Task for xxx(Retrieval)' could not be started due to startup errors. | Thanks in advance.
